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Well, I'm a tech idiot and can't figure out how to make it work, but luckily I can pay their customer service team to do it for me!
I've been lucky enough to work with Daniel. He is amazing. A real life saver.
I love the product though. It makes Shopify and Infinite Options do what we need it to do. And MESA simplifies the process to collect the data I need through thousands of transactions.
I'm just so glad we found MESA.
Thanks so much for the feedback! We're glad MESA’s helping your store run smoothly and that Daniel could support you—always here if you need anything.
Their customer service is outstanding! I had a custom request for a workflow and Daniel was able to create exactly what I needed while we chatted online.
Thank you for the feedback! Glad Daniel could build what you needed on the spot. We're always here to help with custom setups or anything else that comes up.
No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person.
We highly recommend this tool.
Thanks for your review! We're glad you're enjoying MESA. We're always happy to assist if you need help or have any questions!
Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.
Thank you for the review—glad to hear MESA saves you time and makes automation easy!
The customer service is amazing - 10/10. The chat was quick and easy to use and the person on the other side was very knowledgable and fast!
Glad to hear support was quick and helpful! We're here if you need anything else.
The most stellar experience from the smartest people on the planet. Support was top notch and very responsive. Highly recommended
Thank you for the glowing feedback! We take pride in delivering top-notch support and are always here if you need anything.
Very helpful app for automation and very responsive support team. Quick and efficient!
Thanks for the great feedback! We're glad MESA and our support team have been helpful.
I got stuck on the setup but after getting support from Abby S. it worked perfectly! Abby S. is the best! Thank You for your patience and help. Much appreciated.
We're always here if you need us! Glad Abby could help you get unstuck—feel free to reach out anytime.
Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3
We’re so glad our team could help with your tricky workflow! Your success is our priority, and we’re always here to support you.
We just needed this app for a very, very simple function - to pass one line of data per order.
In the space of a month the app automatically upgraded us from $12 Basic plan to $99 per month for the simplest of tasks that turns out, we were being charged per order at our store and the app considered each order 'a task'.
It's totally overpriced.
Perhaps if you're going to be using multiple functions it's worth the $$$. But, if you're a high-volume store that just needs a tiny portion of the app's functionality, then it's crazy expensive due to its per order pricing model.