Recenzje (155)
Zawęź
-
Według oceny
MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.
Thanks for your positive review! We're glad MESA meets your needs and our team could help. For any further assistance, don't hesitate to reach out. Your success drives us!
Took me a bit to get the hang of it, but the customer service is great!
MESA helped address gaps in our store that no other app was able to do at an affordable price. Customer support was exceptionally helpful in assisting with implementation and other changes that we required to better suit our website needs.
App would be great if it would work properly. Makes soo many mistakes every second day. Need to check every day if it made a mistake and edit manually. This is so annoying and time consuming. Really unsatisfied with this app. It is just an automation which should not be hard at all to run smoothly.
We're genuinely sorry to hear about your frustrating experience with our app, and we apologize for the inconvenience these issues have caused you. Automation should indeed simplify your workflow, not add to your tasks. Your feedback is crucial for us to improve, and we're keen to resolve the problems you've encountered. Could you please reach out to our support team directly? We'd like to understand the specific issues in more detail and work closely with you to ensure a smoother, more reliable experience moving forward. Your satisfaction and success matter to us, and we're here to help make things right.
Mesa has a huge potential. It might be will take some time to tweak but it will automate a lot of routine tasks. Looking forward to use it more.
If you need a workflow automation app, don't consider anything else! Mesa can do everything that you'll need and the support team will help you along the way until it is running smoothly. It is incredibly well priced for all of the features that you get. Will be using for my other Shopify stores.
Excellent customer support! My problem was solved quickly, and I now understand how to set my workflow up. Thank you, Daniel.
We installed and used this app on two of our three shopify stores for $20 per store. It worked well for a simple automation to add postcards to orders. A few months later we went ot install it on our 3rd store and suddenly a new pricing structure. Now our automation were considered too long and we had to pay the new price of $96 per store to run our automation. We have to use 3 stores to manage currency differences but it's essentially one website. The system works, but the pricing sure doesn't. Almost $300 a month to add postcards to orders. There are other apps just as good for much less.
We're sorry the new pricing structure has impacted you this way, especially with your unique setup across multiple stores. We aim to offer value and understand your concerns. Let's discuss how we can make things work better for you. Could you reach out to our support? We're eager to explore options that might fit your needs better. Your feedback is crucial in helping us improve.
Great app, excellent customer support, the team at Mesa was very helpful and helped us set up the right workflow for our business.
Definitely recommend!
Thanks for taking the time to leave such a positive review! We're so happy to hear that you've had a great experience with our app and the support provided by our team. At MESA, we love to offer customized assistance to make sure your workflows are set up according to your unique business needs. Your recommendation means a lot to us and motivates us to keep doing our best. If you need further assistance or have any questions as you continue to use MESA, please feel free to let us know. We're always here to help you overcome your ecommerce operational challenges!
We use this app for different automations, which works very well. Easy to set up and helpful customer support team!