Reviews (149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for automating repetitive tasks and enhancing workflow efficiency, particularly in high-volume settings. It supports extensive testing and complex automations without needing deep programming skills. Useful for tasks like data transfer and order management, it integrates well with apps like Infinite Options and Shopify. Features like custom API and WhatsApp Business API connectivity are standout points. The support team is praised for being responsive and knowledgeable.
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Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.
Thanks for the fantastic review! We're thrilled to hear our features and support have been helpful. We're here for any further assistance you may need!
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
This is a best-in-class app! Their tech support is exceptional, too. I could not be happier with the product and with the service.
Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!
Easy to use and easy to get (fast, friendly!) help when needed. Helps us take care of repeat tasks in real time, instead of our old way of manually exporting / importing across platforms to get things done.
Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!
Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!
Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!
The MESA team has being really helpfull developing flows that save us lot of time and helped us with late alerts to prevent problems in order processing
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast.
It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!