The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Auto Parts Cheaper
This is a great app, it just works, and we get tons of chats, and customers love it.
Why only 4 stars? The app has not been updated at all, in the year we have been using it. For some reason at random times in google chrome the links do not respond just become un clickable, and we have to switch browsers to use the app. This might not be the fault of the app, im not sure but it is really annoying.
It is missing the most simple but most necessary feature. When you get a text from a customer asking a question, you have no idea of the page or product the customer is looking at. A customer will ask "does this fit ____". You then have ask the customer what they are looking at, which annoys the customers, and sometimes they dont respond back and buy elsewhere. I simple line of text somewhere in the dashboard of the page that the customer was on when they asked the question would help.
I asked support if this can be added, they say it will sometime in the future.
Overall the apps works really well, if these annoyances are addressed, it would be a perfect 5 start app.