Message Mate Texting Platform

Message Mate Texting Platform

Preços
$25/mês. Avaliação gratuita.
Classificação
4,9 (15)
Desenvolvedor
OwnerListens Inc

Two way messaging with customers. Texting is the preferred way to provide amazing customer support.

We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.

We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store. mais
  • Text from your business number (or get a number from us)
  • Auto replies, CSAT scores, and review requests
  • Compliance engine to ensure you're texting only customers who are interested

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Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Zendesk, Facebook Messenger, HelpScout, Freshdesk, Slack, Gorgias

Categorias

Preços

Shopify Special

$25 /mês

ou $250/ano (economia de 17%)

  • 1 number
  • 200 customer conversations/mon (unlimited messages/conversation)
  • Texting widget
  • 3 auto replies
  • 12 templates
  • Messenger integration

Avaliação gratuita de 14 dias

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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.

Avaliações (15)

Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
25 de maio de 2017

Message Mate is a great app with an easy interface for customers to ask quick questions or engage in longer conversations - usually about product advice or recommendations. A very high percentage of our inquiries result in an immediate online sale or direct order through the Shopify draft order system. Selling specialized products to a wide variety of ages, we find our customers enjoy the informal, personal, timely and non-threatening nature of dialog via text.

Yoyoloco
Estados Unidos
Mais de 4 anos usando o app
3 de maio de 2017

An extremely helpful app for any e-commerce! I love having this service as an option for our customers to contact us, rather than email or voice. Text messages can be routed to your cell, or we can respond to to the text via email. This way I never miss an opportunity to connect with my customers. A must for any online business on the go!

Zen Threads
Estados Unidos
Quase 3 anos usando o app
10 de março de 2021

We've been using Message Mate Texting for about a 1 year now. It's easy to use to use, the new (March 2021) update works wonderful. It's pretty seamless with shopify. One super important thing I'd like to mention is the customer service is top notch!! They reply super fast and follow up right away. Highly recommend trying message mate out with Shopify.

HawaiianSouthShore
Estados Unidos
Mais de 2 anos usando o app
26 de setembro de 2018

Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there.
Excellent app 10 stars

VitaminQuick
Estados Unidos
Mais de 2 anos usando o app
27 de abril de 2017

Absolutely the best app I have downloaded for my shop! Can't tell you how many sales we've gotten from speaking to customers on Message Mate. The convenience of having answer questions from your phone is a life saver. Downloading this app is a no brainer :)

Langsurastore
Canadá
Aproximadamente 2 anos usando o app

Atendimento

OwnerListens Inc pode responder a qualquer pergunta que você tenha sobre o app Message Mate Texting Platform

Desenvolvedor

OwnerListens Inc

771 18th ave, Menlo Park, CA, 94025, US

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Lançado

5 de janeiro de 2016