Message Mate Texting Platform

Message Mate Texting Platform

Priser
 $25/månad. Gratis testversion tillgänglig.
Betyg
4,9 (15)

Two way messaging with customers. Texting is the preferred way to provide amazing customer support.

We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.

We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store. mer
  • Text from your business number (or get a number from us)
  • Auto replies, CSAT scores, and review requests
  • Compliance engine to ensure you're texting only customers who are interested

Innehåller oöversatt text

Visa översättning

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Zendesk, Facebook Messenger, HelpScout, Freshdesk, Slack, Gorgias

Kategorier

Priser

Shopify Special

$25 /månad

eller $250/år och spara 17 %

  • 1 number
  • 200 customer conversations/mon (unlimited messages/conversation)
  • Texting widget
  • 3 auto replies
  • 12 templates
  • Messenger integration

Prova gratis i 14 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.

Recensioner (15)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
25 maj 2017

Message Mate is a great app with an easy interface for customers to ask quick questions or engage in longer conversations - usually about product advice or recommendations. A very high percentage of our inquiries result in an immediate online sale or direct order through the Shopify draft order system. Selling specialized products to a wide variety of ages, we find our customers enjoy the informal, personal, timely and non-threatening nature of dialog via text.

Yoyoloco
USA
Mer än 4 år användning av appen
3 maj 2017

An extremely helpful app for any e-commerce! I love having this service as an option for our customers to contact us, rather than email or voice. Text messages can be routed to your cell, or we can respond to to the text via email. This way I never miss an opportunity to connect with my customers. A must for any online business on the go!

Zen Threads
USA
Nästan 3 år användning av appen
10 mars 2021

We've been using Message Mate Texting for about a 1 year now. It's easy to use to use, the new (March 2021) update works wonderful. It's pretty seamless with shopify. One super important thing I'd like to mention is the customer service is top notch!! They reply super fast and follow up right away. Highly recommend trying message mate out with Shopify.

HawaiianSouthShore
USA
Mer än 2 år användning av appen
26 september 2018

Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there.
Excellent app 10 stars

VitaminQuick
USA
Mer än 2 år användning av appen
27 april 2017

Absolutely the best app I have downloaded for my shop! Can't tell you how many sales we've gotten from speaking to customers on Message Mate. The convenience of having answer questions from your phone is a life saver. Downloading this app is a no brainer :)

Langsurastore
Kanada
Ungefär 2 år användning av appen

Support

Support på appen tillhandahålls av OwnerListens Inc.

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Utvecklare

OwnerListens Inc

771 18th ave, Menlo Park, CA, 94025, US

Lansering

5 januari 2016

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