Reseñas (106)
Refinar
-
Por calificación
Works very well! Truly appreciate this app! Exactly what I needed.
Thank you for the wonderful review! 😍 We're thrilled that SLOT exceeded your expectations. We appreciate you choosing us! 💚
Maryland was great to work with
Thank you for your kind words! 😊🌟 We're so glad to hear that our support team was great to work with! If you ever need any further assistance, our team is always here to help. 🚀💙
Really great app, has all the features I need for our store. Maryna was very helpful and even set me up with a free month on the premium plan. Great customer service, excited to continue using this app in out store. Thanks Maryna
Aww, thank you so much! 🤗
We’re really glad to hear the app has everything you need and it was an absolute pleasure helping you get set up! 🎉
If you ever need anything at all, you know where to find us!
Wishing you lots of success with your store 🚀
Very quick and attentive. Their support team is very knowledgeable and friendly. The scheduler itself is very easy to learn and implement into any forum. I’ve been using it for about 8 months now and I have no complaints. Love the platform!
Thank you for your kind words and support of our platform. We genuinely appreciate having you as a long time customer.
We're happy to see your stars!
If you ever need further assistance, we're always here for you!
We are very pleased that you are satisfied with our application.
If you have any questions, we are always happy to help.
charges wiithout plan
We’re sorry to hear that,
And would like to let you know that our billing team has "REFUNDED" your last bill.
Please check and reach out to our support team to ensure that you are not charged again for your account.
Developer is very responsive and easy to communicate with
Fantastic support. Spent a long time with me resolving my issues & helping me with a free trial & getting the app set up!
We are really glad we could help resolve your issues and get your free trial and setup sorted out.
Your satisfaction means a lot — I truly appreciate your feedback!
They are fast to support you and guide when you need it
Thank you for your feedback! 😊 We’re happy to hear that our support was helpful and responsive when you needed guidance. 💙
Val , was very great with communication. He also shared tricks that met the complexities of what I needed. Andrey picked right up where Val left off when I had additional questions. Team work really made the dream work!
Thank you so much for the amazing review! 🙌 We're thrilled to hear that Val and Andrey were able to support you so seamlessly - teamwork really does make the dream work! 💪😊 If you ever need anything else, we're just a message away!
Support response to enquiry swiftly
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our support team. Providing superior support and resolving issues promptly is always our top priority.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
Maryana was very helpful and patient with me. i really appreciate her hard work thank you Maryana
We appreciate your feedback! It's great to hear about your positive experience with our support team, especially Maryana. Our team is here to assist, and it's wonderful to know they provided you with the guidance and support you needed. Feel free to write us back if needed any further assistance. Thanks for choosing us, and we wish you the best of luck with your business on Shopify!
SLOT seems to be best suited to what I need it for, I just am not booking enough online to justify the expense at this time. I reached customer service via the app to cancel and Andrii was pleasant and helpful.
Thank you for your review!
We are always happy to help you!
I love this
App doesn't work just keeps showing the loading screen, I reached out to support and there was no answer even after waiting several days.
After trying out several different scheduling apps, I FINALLY found one that is easy to use! What a relief! Thank you for creating a user friendly/customer friendly app. Its one less thing to have to worry about when creating a website. Thank you!
Clark is very helpful. I installed this app a year ago, it done what I wanted but after a year I noticed several things I wanted to see could be improved. I messaged Clark and he jumped on even after hours and started going to work on my concerns. I even stepped away for over an hour and he was still on line waiting for me to get back with him to ensure he has resolved all my concerns. Top notch service from Clark for sure.
This app doesn't work, it keeps loading and refuses to launch. Literally the only app that does this.
The issue you may have experienced could be due to the fact that your store is still not publicly available or that you were trying to view the widget while in preview mode. We can help you troubleshoot if you'd like.
Works okay, but they sell your email and info. Got a bunch of spam emails and this is the only app I have installed
This is simply not true. We do not have access to your email and all store data is securely managed by Shopify. I would suggest that you contact Shopify support to discuss this as it has nothing to do with the app.
Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team
I had a few questions regarding the sync of my calendar on all my products. Clark from customer care was quick to respond and even fixed my issue in minutes! This app is great for my pet sitting business!! 5 Star customer care!!
The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.
I definitely struggled with it when I was first setting it up. However, The developer was always INSANELY fast to get back to me about any issues that I had. He even worked with me on a Sunday Morning for 2 hours to get everything fixed and helped create different options to make sure my clients could navigate everything better. Truly recommend this service.
Rockstar service! They got back to me super fast! Appreciate the on-hands help here. Definitely go to these guys if you need a scheduler!
I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!
We provide support during our normal business hours here in California. Upon review, we found that several of your questions came into our support queue when we were closed.
We do offer several ways to integrate scheduling into your store but we can not force customers to complete checkout we simply guide them along and towards checkout. We suggest providing some guidance on your product pages that state your policies around scheduling and payment receipt.
Clark has the fastest response I’ve seen out of any app on Shopify! He went above and beyond to fix the problem I created.
Clark was so helpful! He resolved the issue quickly and I appreciate his suggestion/ workaround for our issue with linking the booking to our homepage. God bless!
The app support has been incredibly helpful in getting things just how I wanted them on my site! I really like the app so far.
Exactly what I was looking. But almost anyone could say that because it does almost everything.. well, maybe everything. And it's cheap.. although I wasn't looking for cheap. The best part, though, was when I hit the chat button, expecting nothing, or worse.. a bot, and instead got a real live English-speaking person who, with just a few (chat) words on my part, proceeded to setup my account exactly as I wanted it from his end (as an admin), in just a few minutes. In. Out. Perfect. I'm set. So I'm sticking with this app.
great customer service when app wasn't working on my site correctly. i got great assistance from Clark.
It seems quite straightforward but I feel like the language could be plainer and easier to understand. It wasn't immediately obvious to me how to install the widget to my shopify page without making a new page (mine was already done) and I doubt I would have been able to figure out the code had I not asked for help.
This Scheduling App is the best I have found so far. Two main points of excellence: 1. You can set up an appointment to take a deposit or pay influx upfront for your time. Huge!! Everybody that buys online has to pay for it up front, why not for scheduling for your personal time as well. 2. Phone customer support with someone in the US, They will walk you through the steps or if it's something that you are just not getting they will set it for you. Huge!! again the value here is well worth the added expense per month for you to look more professional and take control of your income for your time!!
Appointment scheduling app seems to be easy to use and Clark has been so helpful answering my questions! Good job and thank you!
I have a business where pre order is required for my product. This scheduler app is perfect and app developers are always helpful and very prompt to respond! Highly recommended :)
I had some confusion around setting up my appointments to cater for multiple items and Clark was so helpful, taking time to set it all up for me and tweaking anything that needed extra customisation. Thanks Clark
Clark was AWESOME!!! I am very tech challenged and he made the process so easy! I really appreciated his patience with me.
I use this App to help organise test ride bookings for my bike shop! I downloaded the app and within 5 minutes the app was set up and integrated into my shop, I have tested the product by booking myself and it worked flawlessly first time!
I have just started using the app, to schedule our new services. I was having trouble setting up my calendar for each service and I contacted customer support through their chat box. (Clark) assisted me right away and he walked me through everything patiently and fix what I could not! Which was alot! Very appreciative of him being able to help solve my problem so quickly! Thanks again! Can't wait to continue using this app and see how it works for my business!
We’re so glad to hear that Clark was able to assist you and get your calendar set up quickly! It’s great to know that our support team could help you overcome the setup challenges and get everything running smoothly.
We’re excited for you to continue using the app and see how it supports your business.
Thank you for sharing your experience and for trusting our app!
The customer service is excellent. I can not say enough how much I appreciate them for helping me in a very thorough way. The appointment schedule is easy to use and install to the website! Highly recommended!
I spoke with Clark on New Years Day didnt expect an answer but i got assisted thoroughly and everything was setup. Loving the App so far thanks a million
I had really great help from Clark. He helped me more than I asked for and helped me get things squared away.
Has excellent options and customization. Exactly what I was looking for. Everything is pretty intuitive to set up. I did need help with something and Clark in customer service was a huge help, headache free! Super excited about this!
My customer service rep went above and beyond to help me! He made sure all of my needs were met and that I had no questions.
Amazing customer service! I chatted Clark and he responded minutes later and resolved my issue. Really happy with this app so far :)
The app is everything I needed it to be - and beyond that, the customer service is far and away the best I have encountered so far. Clark G. went above and beyond to not only answer my questions but totally helped me get the schedulers set up just the way I needed them to, a HUGE saver of time and money - I am so glad I found this App and so grateful for all of Clarks help.
I had installed another scheduling app previous to finding this app by Copilot but I found it was lacking some features and was too difficult to get up and running.
I saw the Appointment Scheduling App on my second search and it seemed to be what I needed but I was really intrigued at the comments about the tech support.
After I installed the app and started to get into the little details I found myself in the "I need some help" situation. True to the other reviews I was able to quickly connect with Clark through the chat portal and within minutes was able explain what I needed and then was walked through the process very efficiently so that I could get on with the rest of the set up.
I'm happy to say that with my minimal to non existent web building skills that I now have a fantastic functioning scheduling system that works how I envisioned it.
Great work by the Copilot team for building the app and the product support.
Do yourself a favour and install this one first!
We just installed the app and had a very helpful experience with the support team. They were able to help get us set up exactly how we needed it. Highly recommend!
I was ABSOLUTELY blown away by the level of care taken to resolve my issue. I was having trouble integrating the scheduler on my site. After, some time plucking around on my site I decided to actually use the resource of an actual person on a phone to help me navigate the issue. Clark, my customer service rep., was friendly, patient, and thorough. This man turned into Superman! He resolved my issues no time, even helped me refine me site, and helped me optimize the scheduling app. Way more than I anticipated. I can not brag enough about my experience. I am so grateful! THE BEST SCHEDULING APP! Thank you Clark!
This app is super versatile. The number of features vastly outnumbers that of other, similar apps.
The fact that one of their reps calls you soon after installing to assist you is amazing!
I was not expecting a phone call to see if I needed any help, when I downloaded this app. I have little knowledge on building websites, etc. so I was expecting to spend hours figuring this app out. But Clark did the listing for me within ten minutes working through everything I needed. 110% recommend! As a small business owner, this was efficient for my valued time. Thanks, Clark!
I needed to be able to book appointments for my store. When I couldn't figure it out, I got help immediately... so easy... made my day go so much smoother so I have more time to create. Thank you so much
I just started using this app, and with the help of one of their amazing reps, I finally got it up and running. Not only did the rep fix the issue, he made it better than what I expected for my customers experience. One very happy store owner here! Highly recommend!
Clark was very helpful and patient in finding out how to help me with my issue . He was initiative and recommended other solutions as well. Thanks!
i love that my customers can schedule on their own. Its very convenient! i loved the fact that its pretty user friendly and when i did have a question, it was answered very quickly!!!! Clark was super helpful and efficient.
The clark was very helpful. he answered all of my questions and even ensure that everything else was good to go. Thank You again Clark! very appreciated.