SLOT Appointment Booking App

SLOT Appointment Booking App

Reseñas (161)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
28 de noviembre de 2024

I’m extremely disappointed with the support provided by this app. I reach out for assistance, the response time is unreasonably long. When they finally reply, they ask for basic information like my name, and once I provide it, they disappear again without solving the issue.

This lack of professionalism and responsiveness makes it very difficult to rely on the app for my business needs. I expect much better support, especially from an app designed to enhance Shopify stores.

INN7fashion
Israel
Alrededor de 1 hora usando la aplicación
6 de abril de 2023

When its working its great but 90% of the time the app wont load or show me the calendar and so Ive missed several appointments, theres no way to contact for help either through the help button.

Reclamation Organics
Estados Unidos
Casi 2 años usando la aplicación
Capital Apps OÜ respondió 6 de abril de 2023

We are sorry to hear about this issue. The problem is resolved by simply clearing your browser cache. We offer help through the app and you can reach us from several touch points within your Shopify admin. You did send us a message regarding this matter and we replied directly via email.

Fecha de modificación: 2 de enero de 2024

They made an update to the app, now it doesn't work and their support is non existent. It says that they reply in 3 minutes or less, it's been over 12 hours and nothing. I wrote to them during business hours and so far no word from anyone on their team. Prior to their update, the app was ok, and it did what it had to. Now it doens't work at all, so even when peopel do schedule a call you can't see it and you end up just getting angry customers saying that no one is calling them. Stay away from this app.

Fc Sports
Estados Unidos
Alrededor de 1 año usando la aplicación
9 de agosto de 2023

App doesn't work just keeps showing the loading screen, I reached out to support and there was no answer even after waiting several days.

Leafy Couture - Southampton
Reino Unido
2 días usando la aplicación
12 de febrero de 2023

This app doesn't work, it keeps loading and refuses to launch. Literally the only app that does this.

Krasiti Aesthetics
Sudáfrica
Alrededor de 9 horas usando la aplicación
Capital Apps OÜ respondió 12 de febrero de 2023

The issue you may have experienced could be due to the fact that your store is still not publicly available or that you were trying to view the widget while in preview mode. We can help you troubleshoot if you'd like.