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SLOT is perfect for our need. We offer a 45' free appointments for communion dresses in our small boutique. The app embeds very well within our store, it's easy to customise and tweak with small CSS knowledge too and the most important part is that support is excellent.
They have a AI agent that solves most basic queries but when need to talk to a human there is always one available. They solve 2 enhancements/bugs? we needed within 30'. Really impressed by their service.
Thank you so much for the amazing feedback! We’re really glad SLOT works perfectly for your boutique, and we truly appreciate your kind words about our support. 😊
The chat support is always so helpful with fixing the issues on the site!
Thank you for your kind words! We're thrilled to hear that our chat support team could help resolve your issues quickly.
I have had some major issues like the calendar randomly disappearing. However the help is quick and they helped resolve the issue quickly. I was able to fix it myself with their assistance in about 5 minutes.
Hi there, thank you for your review and for highlighting our support team's responsiveness! We’re glad we could help you get everything back on track so quickly. Our team is constantly working to ensure a smooth experience, and we appreciate your patience. Please don't hesitate to reach out if you need anything else
Très bon support client, Val a été réactif et attentif à nos besoins. Nous avions besoin d’accéder à certaines données clients afin de vérifier si les rendez vous menaient à un achat en boutique, ce qui est important pour mesurer l’efficacité du drive to store. Cette option n’était pas encore disponible mais Val a immédiatement proposé de faire remonter la demande à l’équipe de développement. J’ai apprécié cette écoute ainsi que la volonté d’améliorer l’application en fonction des retours utilisateurs. Une équipe sérieuse et une application qui évolue dans le bon sens.
Merci beaucoup pour ce retour si détaillé et positif 🙏
Nous sommes ravis de savoir que Val a su être réactif et attentif à vos besoins. Vos retours sont précieux pour nous, car ils nous aident à faire évoluer l’application dans le bon sens et à mieux répondre aux usages concrets comme le drive to store.
Merci pour votre confiance et pour avoir souligné notre volonté d’amélioration continue. Nous restons bien sûr à votre disposition si vous avez d’autres idées, questions ou besoins 😊
The customer service is above and beyond and really sold me on this App! Any questions the team is there to help immediately! Made setting up this app in our store so simple and helped fine-tune it for my needs. Thanks guys!!! Appointments are booking up and my customers are happy!
🥰 Wow, we are really glad to read your review !! We are pleased to hear that our customer service exceeded your expectations. It's also great that your customers are happy💚 Thank you for choosing our app!
Val helped me and was on top of it! Thank you, VAL! 101/10
Wow, thank you so much for this amazing feedback! 🌟
Your kind words mean a lot to our team. 💙
Just wanted to say a big thank you to Javid for your help with getting our calendar back up and running on the website. Really appreciate your support and quick response — it made all the difference!
Thank you so much for your kind words! 🌟 We`re glad we could help get your calendar back up and running. We really appreciate your feedback, and we’re always here if you need anything else! 🙌
Sofort schnelle Hilfe und perfekte Umsetzung meines Wunsches :)
We’re happy that your request was handled quickly and implemented exactly as you wanted.
Thank you for sharing your experience! 🌟
The response time was very quickly I’m happy to see they have upgraded their customer service experience it was the easiest and quickest solutions thank you for your help !
So happy to hear you had a quick and easy experience! 🚀✨ Thanks a bunch for the awesome feedback, it totally made our day! 😄🙌💖
This app is so suitable for my website and the whole team has helped me so much with implementing this app into my site! Maryna has been such a great help with my company, always so quick to respond and help!
Thank you for your kind words! 😊 We're delighted to hear that the app is a great fit for your website and that our team could assist you with the implementation. We'll be sure to share your appreciation with Maryna—she’ll be thrilled to hear your feedback! If you ever need further support, we're always here to help. 🚀
