SLOT Appointment Booking App
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Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.
We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.
Fast and helpful customer service. Always quick to reply, and spend time helping with any questions that I may have
I just starting using this app, and so far it's marvelous. It is so easy!!! I get really tired of having to take a week to learn something. This took my maybe 15 minutes!! and the support crew is awesome. I think they work like I do, 24/7
Clark, the service center rep, understood the problem and immediately got to the solution. Great personable and intelligent service. Thanks!
Clark let me know that i was doing GREAT.He was Very Quick, Kind, and helpful .Thank you again Clark
I definitely struggled with it when I was first setting it up. However, The developer was always INSANELY fast to get back to me about any issues that I had. He even worked with me on a Sunday Morning for 2 hours to get everything fixed and helped create different options to make sure my clients could navigate everything better. Truly recommend this service.
I needed an easy way for shoppers to schedule a pick up and get a reminder text. This tool was extremely easy to use and adjust as my schedule adjusted. The texting service was easy and very useful. Customer service was fantastic when we wanted the widget in a second location. I highly recommend it!
Needed this app because of the COVID legislation here in Belgium that obliges customers to take appointment to come to physical, non-essential shops, and have a proof (sms, email...) of their appointment on their phone. This does the job just perfectly ! This app is easy to setup, and the support from the app provider is really quick and great!
I’m not really too computer savvy so I was worried I wouldn’t be able to set up this app. I reached out to customer service and Clark took care of us. He set up the app easily and much quicker than I ever could. It’s working great!
I worked with Clark on a few questions and he was AWESOME! Helped me embed the scheduling widget on a seperate page. Thanks Clark!