SLOT Appointment Booking App
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In general the app is very good. We had a technical issue on the app-side initially but the team worked to get this sorted and considering the low cost of the app, they worked very quickly!
We're launching our service shortly and so will see how it goes, but so far so good.
Many thanks for your stars! Feel free to reach out if you have any questions - we're always here to assist
Support response to enquiry swiftly
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our support team. Providing superior support and resolving issues promptly is always our top priority.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
The app support has been incredibly helpful in getting things just how I wanted them on my site! I really like the app so far.
Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.
We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.
Clark is great and helped get the app up and going. The boutique does birthday parties and I wanted to offer our customers online booking. However, at this time we have outgrown this app. It could use a calendar feature and ability to pay a deposit at time of booking. As well as some other feature that competitors are offering. We are simplifying our booking process and this app isn't a fit anymore.
The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.
Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team
Customer service was fantastic. Only problem that I run into with this app is that I was unable to implement this tool myself through my preferred products pages ... not the most user friendly and essentially makes you depend upon customer service to do the work for you. Still works well and the results I have are pretty good. So all in all, 4 stars.
Clark was so helpful! He resolved the issue quickly and I appreciate his suggestion/ workaround for our issue with linking the booking to our homepage. God bless!
We have just installed the app and the customer support has been great. Looking forward to booking virtual meeting with our customers to provide them support.