SLOT Appointment Booking App
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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I’m extremely disappointed with the support provided by this app. I reach out for assistance, the response time is unreasonably long. When they finally reply, they ask for basic information like my name, and once I provide it, they disappear again without solving the issue.
This lack of professionalism and responsiveness makes it very difficult to rely on the app for my business needs. I expect much better support, especially from an app designed to enhance Shopify stores.
When its working its great but 90% of the time the app wont load or show me the calendar and so Ive missed several appointments, theres no way to contact for help either through the help button.
We are sorry to hear about this issue. The problem is resolved by simply clearing your browser cache. We offer help through the app and you can reach us from several touch points within your Shopify admin. You did send us a message regarding this matter and we replied directly via email.
They made an update to the app, now it doesn't work and their support is non existent. It says that they reply in 3 minutes or less, it's been over 12 hours and nothing. I wrote to them during business hours and so far no word from anyone on their team. Prior to their update, the app was ok, and it did what it had to. Now it doens't work at all, so even when peopel do schedule a call you can't see it and you end up just getting angry customers saying that no one is calling them. Stay away from this app.
App doesn't work just keeps showing the loading screen, I reached out to support and there was no answer even after waiting several days.
This app doesn't work, it keeps loading and refuses to launch. Literally the only app that does this.
The issue you may have experienced could be due to the fact that your store is still not publicly available or that you were trying to view the widget while in preview mode. We can help you troubleshoot if you'd like.