Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Facebook Messenger Customer Chat

Facebook Messenger Customer Chat

Facebook Messenger Customer Chat

Developed by ShopMessage

3 reviews
Get
Price: Free More info
  • Add a Messenger chat window to offer support right in your store. Optimized for mobile and desktop.
  • Continue the conversation even after they leave your store, so you can drive more sales.
  • Support customers anywhere, anytime, even on your mobile phone.

The Facebook Messenger Customer Chat app lets you to integrate the Messenger experience directly into your store. This allows your customers to interact with your store anytime with their Facebook Messenger profile, without ever leaving your store.

After your visitors click the icon, a Facebook Messenger window is opened right on your shop, and they can message your Facebook page while keeping your shop in front of them. Unlike other apps, Facebook Messenger Customer Chat lets customers have a conversation with you without leaving your store.

Customer Chat is a new feature on the Facebook Messenger platform. This app lets you set it up in less than 2 minutes, for absolutely FREE!



See Facebook Messenger Customer Chat on a live site: www.bodeaz.com

The app automatically loads recent chat history between the shopper and your business, meaning recent interactions with your business on messenger.com, in the Messenger mobile app, or in the customer chat plugin on your website will be visible. This helps create a single experience for your customers, and enables you to continue the conversation even after they have left your webpage. No need to capture their information to follow up, just use the same conversation in Messenger.

✓ Chat with customers on your store as Facebook friends

Your customers can use their own Facebook account to chat directly with you on your store. After that, both you and your customer can follow up the conversation anytime, anywhere with Facebook messenger accounts.

✓ Get closer to customers and engage them to close more sales in the future

With Messenger Customer Chat, you are chatting with their personal Facebook profiles, not just anonymous online accounts, so you can personalize your conversation for each of them. It’s never easier to get closer, build trust and establish the relationship with your customers like between real people, and what’s next, more sales are coming your way!

★★★ Why should I use Facebook Messenger Customer Chat? ★★★


  • On-site customer support.

  • Super easy and simple to install, no coding required!

  • Record all conversations in Facebook inbox, follow up anytime and anywhere.

  • View customers’ Facebook profiles and personalize messages.

★★★ What benefits do my customers get? ★★★


  • Get personal and immediate support from store owners.

  • Easily revisit conversation without creating support ticket.

  • Chat easily on mobile without having to leave the store or switch to a different app.

About ShopMessage:


ShopMessage is an app developer that has built other successful Shopify apps like Facebook Messenger Remarketing, which recovers abandoned carts by sending a personalized Facebook message to e-commerce customers.

If you have both apps together, then when customers start chatting with your business using the Customer Chat app, they will also be eligible to receive automated abandoned cart messages from your page.

Facebook Messenger Customer Chat reviews

3 reviews
  1. 5 stars (3 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (0 reviews)

Finally facebook-messenger allows you to talk to website visitors!!! And this app is just the perfect integration with Shopify. Very good!

posted

This is great. Made installation a breeze and the custom welcome message actually tells you the product that the customer is viewing. Really cool.

posted

If you're looking for a REAL live chat and not a popup that takes customers off your site, THIS is the app you ACTUALLY want!

Facebook just released their live messenger platform in an open beta as of my review, GET THIS! It's exactly what they provided in the announcement AND customers stay on your site on desktop. Mobile will open messenger as usual.

posted
Get
Free

Requirements

Facebook Pagefree

Support & Sales

ShopMessage
support@shopmessage.me
shopmessage.me
Get Support

Screenshots

  • Large
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.