2ND LOOK Abandoned Cart Rescue , 7 reviews

Overall rating
3.9
Counts per rating level
  • 71% of ratings are 5 stars
    5
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 29% of ratings are 1 stars
    2
July 31, 2019

This APP is not approved by facebook so they locked me out of my own account because they thought it was suspicious activity. I lost valuable time getting back in!

Explorer Arc Lighter
United Kingdom
1 day using the app
Hookset replied July 31, 2019

This is simply not true. Our app (and team) is in fact "approved" by Facebook otherwise we wouldn't be able to provide the service to thousands of merchants. We suspect that some other security issue occurred with your Facebook account causing the issue you experienced. We would have gladly assisted you if you had made contact with us when you experienced this issue. Our team is always here to help.

May 20, 2020

I got an error: "Your Facebook access token is invalid. Update your token to continue service." . would love to try the app if this is resolve. Thanks.

3Stands
Philippines
20 minutes using the app
Hookset replied May 20, 2020

This will occur if you do not properly complete all of the onboarding steps as an administrator of the Facebook Page you are trying to connect. We are here to assist if you'd like to try again.

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