The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Brilliant! Messenger revolutionizes our whole approach to customer service and let's us be truly 'human' in our interactions with customers and fans. And they love it too, receiving updates and notifications where they hang out online (Facebook), rather than through boring company emails.
very impressed with this app. I was using a different messenger app until couple of weeks ago, and wasn't very happy with it, but this app rocks. I love how it updates the customers on their order status and shipping updates. Great Job.
Super quick & ads a unique touch.
Rowdy Ann Boutique
Absolutely love this app! Customers really love it too. The notifications are actually seen instead of just sitting in your customers email. It takes customer service to a whole new level.
Installed the app and love it. seems doing great work. recommended!
K5 Optima Store
Great integration with our store, but as another reviewer mentioned, Shopify - please allow stores to update edit the pre setup messages being sent to avoid confusion!
We ship out all of our orders same day to our customers and the pre-set text is confusing to our customers as well.
Loving this new Facebook Messenger option in Shopify. We have received many instant messages from our customers on Facebook. They are enjoying the easy access to us, as well as updates on their order. Great addition Shopify!
So far it's been very impressive and pretty much all our customers who decided to use this LOVE it. Thank you so much for this amazing new feature. :)
Shiree Odiz 1
The potential of this is a game changer... can't wait to see where this goes!
LOVE it thus far! It adds a more personal level to orders. I love getting random messages from them thanking me after they've received the initial message. Love this addition!