Messenger channel

Messenger channel

by Shopify

Sell products and provide customer support from Messenger.

Overall rating
3.8 of 5 stars
Based on 63 reviews

  • 5 of 5 stars
    60% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    8% of ratings are 2 stars
    (5)
  • 1 of 5 stars
    21% of ratings are 1 stars

All reviews

51 - 60 of 63 reviews

Supercross Bmx 2

Been using it for a bout a week and the customers love it.

Diyanu

My customers are loving this since it adds a personal touch to the order experience. It gives an impression of good customer service.

Lucid Bazaar

Game. Changer. I love how this connects to the Store's FB instead of my personal one, and my customers are tickled and surprised when they immediately get a FB message thanking them for their purchase. It drives interaction with our FB page, and helps us to be able to better target our customers because they inadvertently tell us who they are and what else they like :)
This is utterly fantastic.

Always N Forever Treasures

We love using the Facebook messenger at Drawersunlimited.com. Since we have a lot of customers who buy from our Facebook store it just makes sense to message them that way as we know they spend a lot of time on Facebook and use it more than others may. It makes for easy, quick personal contact with the customer! I would recommend it to everyone!

Handband Pro

This is an excellent addition to Shopify! The notifications my customers receive are instant, professional, and informational. No need to make customizations. For those who opt into messaging, 98% respond with a thank you, and this starts up some great conversations. It's a wonderful, social way to connect with our customers, and we highly recommend it!

The Husky Life

Love this new app! Simple integration and comes with auto updates.

American Car Craft 2

Forms an immediate connection with our customers during checkout and through to and after the product ships.

Obsessive Shoe Addict

Love this new app for my shoe store Obsessive Shoe Addict! It gives me another great way to communicate with my customers, which allows them to feel more comfortable when purchasing online

Student7

I look forward to using this, great addition to the store!

Wallys Dog Hub

Works great. Had a customer contact me with an issue that she had and I was able to message her and get it fixed in minutes. She was thrilled and no email back and forth.

Works awesome.