Messenger channel

Messenger channel

by Shopify

Sell products and provide customer support from Messenger.

Overall rating
3.9 of 5 stars
Based on 57 reviews

  • 5 of 5 stars
    63% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    7% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    19% of ratings are 1 stars

All reviews

1 - 10 of 11 reviews

Navy Selected Shop

Cannot connect suddenly and now cannot reconnect anymore.........what do i do now? Please help and thanks!

Lil Paw

I have tried to use this app for 2 weeks now and still Doesn't Connect at all. I would for it to work, please fix this issue.

Diagnostic Software

Doesn't work for us, unfortunately. Customer order updates work, but chat cannot connect at all :(

Baroock

I can not connect to messenger from my online store! buuuuu!

Ink Rags Couture

I thought this was a very helpful tool, until I realized that it disables your Facebook Messenger notifications on IOS devices. I SPEND DAYS TRYING TO FIND THE PROBLEM, changing settings on Facebook, Shopify and on my phone, but kept getting the run around. Customers became frustrated with longer response times, and my response time rating on Facebook suffered. I had to uninstall it. PLEASE FIX THIS VERY CRITICAL PROBLEM!

Coolgeardaily

Doesn't work, i keep clicking connect facebook and nothing happens

Pepe Pet Supplies

Would be great if it worked, i keep clicking connect facebook and nothing happens

Tiendall

Only english in some important buttons :(

Savage Pranks

Works fine but the lack of customization (in both colors and language) really makes this app useless for us.

Gatocongafas

Good idea but cant change the label on "message us" or the language

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