Messenger channel

Chat with Facebook and Instagram shoppers from Shopify Inbox

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Product card shared in a social message


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars

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1 review

Oak And Honey

Location United States
Time spent using app About 1 month

I added the Messenger Channel to my apps and it crashed all of the Facebook and Instagram integrations. Now FB & Insta are no longer integrated with Shopify and I can not reconnect. I reach out to Shopify customer support who promised to work with the developer and get back to me in 24 hours...that was over a week ago with no response or solution. Facebook is our largest customer referral source and we are losing money every day this integration is broken!