Messenger channel

Messenger channel

by Shopify

Sell products and provide customer support from Messenger.

2.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    54% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    9% of ratings are 2 stars
  • 1 of 5 stars
    24% of ratings are 1 stars

All reviews

6 reviews

Straight Up Pumps

This app seems to be flawed and not working properly for me or my customers. Buttons appear but "shop now" button only sends the words "shop now" from who ever presses the button, no menus or anything. This item also can't be removed from the list.

Developer reply

December 10, 2019

Thank you for writing your review and detailing your issue here. I'm sorry that you've had this issue and I'd like to take a closer look at the situation to see if I can help. I will be sending you an email shortly to gather more context about the problem and I can hopefully help troubleshoot this. I look forward to hearing back from you. -Victor, Shopify Support

Facebook and Messenger Sales Channels worked before on my Shopify Shop with this plugins, but not anymore. Please fix the issues as soon as possible.

Developer reply

May 29, 2019

Thanks for sharing your feedback! Apps and channels that connect to outside services can sometimes disconnect when account changes are made or those services experience outages. In that event is best to simply reconnect them! I'd like to look into this further for you though so I’ve sent out to an email to you to touch base. - JP, Shopify Support

Max Deportes

You can't change the message us button to Spanish.

Emotion Jewelry

I can change the language but great idea

Lion Feet Sneakers

Great idea, but i can change the language or basically any settings...

Royal Mermaid

My customers don't get the notifications about their packages anymore. They really liked this feature.