I like that it brings all my messaging apps together. Notifications could use an update but I just started messing with it so we'll see how it goes. Will update review after a couple weeks of use
Previous chat history of facebook messenger is not updated in this chat room, So Please give option to sync all chat history here, then it will be more reliable to chat with customer. and we get maximum conversion
I really, really wanted to write a positive review of this app, but it's doing something strange where it basically continuously says I have 20 unread messages despite all of the FB and IG messages we've been sent being read. That's more an annoyance than anything else, but I also super dislike that I can't redirect the email account the inbox notifications are sent to without setting up a new user in the system and assigning those messages to that person. It would be much easier and less time consuming to just be able to tell the app where to send notifications, and manage everything from there. All that said, the only reason it's still installed on my store is that it DOES help us not miss any messages on our FB and IG pages. Our page gets a high number of PMs / DMs, so this certainly helps us be sure that no one gets missed - hence the 3-stars.