Messenger channel

Messenger channel

av Shopify

Sell products and provide customer support from Messenger.

2.4 av 5 stjärnor(80 recension)

Sell more with Messenger

Sell products from your Messenger chats and let customers check out without leaving the app.

Keep customers updated

Automatically send customers detailed order status updates in Messenger.

Provide customer support

Add the Message Us button to give shoppers an easy way to start real-time conversations while they browse your products.


Om Messenger channel

Sell on Messenger

The Messenger channel adds your products to a menu that shoppers can purchase from while chatting with your Facebook Page. Shoppers that browse your online store can use Messenger to ask questions before and after purchase. At checkout, customers can opt-in to get updates on the status of their order in Messenger.

With Shopify and the Messenger channel, you can:

  • let shoppers browse products and make purchases from your Messenger chat
  • send automated order updates to customers from Messenger
  • customize the messages, buttons, and menu item titles that shoppers interact with
  • add a “Message Us” button to your online store and have real-time conversations with shoppers (requires online store)
  • provide support to customers with questions about their purchase
  • fulfill Messenger orders from Shopify
  • track Facebook sales using your sales channel overview and Analytics pages

Eligibility requirements

  • To use the Messenger channel, you need admin access to the Facebook Page where you send and receive messages.
  • Automated order updates require selling in a currency supported by Facebook.
  • The Message Us button requires the online store channel.

Learn more about selling on Messenger by visiting the website in the "Sales and support" section of this page.

Mediagalleri

Support

  • FAQ
  • Integritetspolicy

Prissättning

Gratis

2.4 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.
  • 5 av 5 stjärnor
    49 % av betygen är 5 stjärnor
  • 4 av 5 stjärnor
    8 % av betygen är 4 stjärnor
    (6)
  • 3 av 5 stjärnor
    4 % av betygen är 3 stjärnor
    (3)
  • 2 av 5 stjärnor
    9 % av betygen är 2 stjärnor
    (7)
  • 1 av 5 stjärnor
    31 % av betygen är 1 stjärnor

De senaste recensionerna

ebarza

It was working good,
then it stopped replying to people..
tried many ways to fix it .. deleted everything and installed again , still not working.

Utvecklarens svar

2 februari 2021

Thank you for taking the time to share your feedback. That definitely sounds like a frustrating experience. I'd like the opportunity to look into this further for you. I will be sending you an email shortly to ask for more details. Look forward to hearing back. - Anna, Shopify Support

Vecor Bodycare ("Beauty for all ages")

I like this app for selling my products, I would love to have more free apps for small businesses! That would be wonderful

Lucie Lous

I have set up the app absolutely fine however the app is not auto replying when people message the business on Facebook. It's as if the app isn't even installed.

Utvecklarens svar

7 januari 2021

Thanks so much for sharing your feedback. We work hard to improve our app functionality, so I’d like to look into this further for you. I will be sending you an email shortly and hope to hear more of your thoughts soon. - Anna, Shopify Support