Chat with Facebook and Instagram shoppers from Shopify Inbox
Popular with businesses in the United States
Seamless workflow: use directly in Shopify admin
Speed tested: no impact to your online store
Key values section
Get set up in minutes
In a few simple steps you can start tracking your Facebook, Instagram, and online store messages from one place.
Close sales on social faster
Get powerful sales tools that let you share products, photos, or discount codes with Facebook and Instagram shoppers.
Spot chats that convert
Use Shopify Inbox’s message classification to know what your customers need before opening the message.
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The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
Shop CentralLocation Brazil
Até o momento o app é muito bom, tem para celular e ajuda muito quem está começando a não perder uma mensagem de cliente, tem integração com facebook e instagram e fica muito bom
ASSJAJOLocation ItalyTime spent using app 5 months
Stiamo utilizzando questa app per mantenere aperti canali di comunicazione con i Clienti e ci troviamo molto bene perchè ci sono diverse funzionalità che ci permettono di rispondere in modo interttivo con i nostri interlocutori
Celtic JewelscapesLocation United StatesTime spent using app 5 months
SOOOOO much better than using the Facebook Messenger app directly from Meta Business Suites (Facebook for Business). The FB app would alert me to messages from "Guest 78959475" and if I did not reply right away they would block me from replying at all. Then I had no way of knowing how to respond to "Guest 78959475." With Inbox if the customer has left the chat your responses go directly to their email. It also tells me at the top where the customer is writing from (Facebook, Shopify site, etc.) and allows me to categorize convos, such as assigning it to another member of the team, etc. I really recommend this app.
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