Messenger channel
by ShopifySell products and provide customer support from Messenger.
Sell more with Messenger
Sell products from your Messenger chats and let customers check out without leaving the app.
Keep customers updated
Automatically send customers detailed order status updates in Messenger.
Provide customer support
Add the Message Us button to give shoppers an easy way to start real-time conversations while they browse your products.
Support
Pricing
Free
Most recent reviews
Vecor Bodycare ("Beauty for all ages")
I like this app for selling my products, I would love to have more free apps for small businesses! That would be wonderful
Lucie Lous
I have set up the app absolutely fine however the app is not auto replying when people message the business on Facebook. It's as if the app isn't even installed.
Developer reply
Thanks so much for sharing your feedback. We work hard to improve our app functionality, so I’d like to look into this further for you. I will be sending you an email shortly and hope to hear more of your thoughts soon. - Anna, Shopify Support
Grip AF
It's OK. I installed this app to use for Facebook Shop & to use as the chatbot for my online store. It's great for engagement, but, I've had a lot of issues with it: - Now that Facebook has a new business suite app, I no longer receive any notifications for messages and facebook sales, which has affected my messenger response time, customer satisfaction & lost sales. It all worker perfectly before. Now I have to constantly monitor my messenger app.
- Customers can't add quantities of products or add more than one product easily as it just takes the customer directly to checkout with one item and no option to go back or transfer the cart to the store.
- Can't disable the shop now option, which means I have to now source a more suitable alternative, instead of working out what is exactly wrong here.
Developer reply
Thank you for sharing your feedback and experience. We work hard to improve our app functionality, so I’d like to look into this issues you are encountering. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Anna, Shopify Support