Omtaler (86)
Raffiner
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Etter vurdering
Not only the hulk app free plan has all that we wanted but the hulk app team great customer service and hard work made the experience even more pleasant and commemorable..With this kind of services,im pretty sure they will go a long way!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Update: I had to get the Pro plan to continue using the app as I intended, but I've not been able to edit and upload essential data for two days now because the app is down. I have yet to receive feedback from the developers.
Original: App developers removed the ability to add URLs as metafields in the free version. Now I'll have to uninstall because I can no longer use it.
There is going to be a release very very soon for adding and deleting metafields globally, so watch out this space for more.
I just started using this app for product bullets. The support from Amit was great and helpful. I will continue using the app because of the support team.
Hi there!
Thank you so much for taking your valuable time to provide us with your feedback!
We are pleased to hear that Amit managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
If there is anything else that we could do for you, do not hesitate to reach out!
I'm a developer and was going to write a simple app that lets me edit metafields without any BS. I didn't have to do it, because this handles it for me.
Thank you so much. When we started building our app, our main aim was to assist developers like you to be able to do unimaginable things! Today, we feel proud!
Are there any other features you need? If it helps you, and other developers, we'll be happy to add them. :)
I used this app to optimized my store product page. I can customize my product page with this app and able to provide more relevant information to prospective customers. So it helps a lot with sales and conversion. I highly recommended to all Shopify users. Plus the customer service is A +
Thumbs up from me
Hi there, thank you for the review! We're so happy to see merchants use Metafields app for additional customization that provides additional information to prospects. We appreciate the kind word bout our support team :)
Please let us know if we can assist with anything else! We look forward to seeing your increase in sales and customers while using Metafields Master app!
Have a good day ahead.
Simple to use, access to various metafields and helps customize the store regularly for a really nominal cost.
Thank you for using our apps. As a Pro user, you can take advantage of custom fields, and take your store to the next level. Let us know if you need our services anytime in the future :)
An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.
Hi there,
Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).
We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.
We are actively working to improving the experience merchants have with us and will continue to do so.
We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.
However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.
It has helped us resolving so many problems we have met and it's powerful and the developer is very professional and patient.
Hey there, thanks so much for the review; we're so happy to hear you're loving our talented customer support team!
If you wish to, you can also visit our website to see the range of services we have to offer our merchants!
Davvero utile e ben fatta, il team di supporto poi è davvero disponibile, preparato e molto veloce nelle risposte
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)