Recensioner (86)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 81 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
4 december 2018

It does exactly what it says, and is straightforward and simple setup, simple UI, GREAT APP!

SL Global Collection
Singapore
13 dagar användning av appen
HulkApps.com svarade 7 mars 2019

Glad you like our app. Thanks for your support.

Redigerat 27 juni 2019

Update: I had to get the Pro plan to continue using the app as I intended, but I've not been able to edit and upload essential data for two days now because the app is down. I have yet to receive feedback from the developers.

Original: App developers removed the ability to add URLs as metafields in the free version. Now I'll have to uninstall because I can no longer use it.

Rustans.com
Filippinerna
8 månader användning av appen
HulkApps.com svarade 13 mars 2019

There is going to be a release very very soon for adding and deleting metafields globally, so watch out this space for more.

7 december 2018

I have used Hulk Apps twice now, and the customer support & hands-on technical support is phenomenal. I look for reasons to use them! They were very helpful with our store for our link through to Amazon affiliate sales and customizing buttons conditionally. Highly recommend!!

Pacific Wild
Kanada
12 dagar användning av appen
HulkApps.com svarade 7 mars 2019

Oh my god, we're speechless! So proud to have merchants like you in our Hulk family.

18 december 2019

Amit and the rest of the team at Hulk have gone out of their way to help us launch the first iteration of our Shopify site. Metafields Custom Field Master is a well organized, extremely powerful tool for customizing all aspects of your site. Highly recommended!

Fantoga
USA
11 dagar användning av appen
HulkApps.com svarade 19 december 2019

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad Amit & team were able to help you out with getting your store ready to be launched. :-)

We've got some top-notch customer support here at HulkApps and we're glad you chose us! Best of luck with your business! We look forward to seeing your continued success.

7 juni 2019

An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.

Hipbuster
USA
6 månader användning av appen
HulkApps.com svarade 11 november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

13 februari 2021

Great app and amazing communication! The Hulk team were on it any time I needed assistance. Really refreshing in today's world! Highly recommended.

Bromelia Swimwear
USA
8 dagar användning av appen
HulkApps.com svarade 15 februari 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

3 juli 2019

We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.

Frances Valentine
USA
5 månader användning av appen
HulkApps.com svarade 4 juli 2019

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).

We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.

We are actively working to improving the experience merchants have with us and will continue to do so.

We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.

However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.

19 juni 2018

this app is a musthave in your store ! Support is very helpful, kind and fast

Gastro Deals
Tyskland
5 dagar användning av appen
HulkApps.com svarade 7 mars 2019

Thank you so much for the kind words. Hope you enjoy our app as much as we did building it :)

6 maj 2020

Great app and even better support. New to shopify and not only was support really responsive, without even asking they wrote the code I needed and I only had to apply the visual formatting. Great experience so far!

Wheels of Bloor Online
Kanada
4 dagar användning av appen
HulkApps.com svarade 7 maj 2020

Hey there, thanks so much for writing us a review; we're so happy to hear you're loving our Metafields app!

Feel free to contact us whenever as we are always standing by to help.

3 juli 2019

Quite disappointed with this app. The app has been down multiple times in the past week, so we are unable complete our product details.

Mossman AU
Australien
2 månader användning av appen
HulkApps.com svarade 4 juli 2019

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).

We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.

We are actively working to improving the experience merchants have with us and will continue to do so.

We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.

However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.