Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
7. maj 2024

When we first installed Meteor Mega Menu we were thrilled as a new Shopify store with the ease of use to create a much more user friendly interface. To top it off, Meteor Mega Menu offers a selection of options so you can nitpick it until it suits your needs.

To top that off, we've had nothing but perfect Customer Service. Quick replies. Accommodating. They always seem to be available to assist from the smallest user error questions to function changes to improve our website even further.

Obsidian Games
Canada
2 måneder bruger appen
Helium svarede 9. maj 2024

Wow, what an amazingly thorough and wonderful review! We genuinely appreciate you taking the time to leave it 😊
It's great to hear that our dedication and obsession with supporting and improving our apps has made a huge difference for you.
Don't hesitate to reach out whenever you have any idea for improvements, questions or concerns. We're here for you 💪🏼

3. april 2024

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
Italien
23 dage bruger appen
Helium svarede 5. april 2024

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

15. maj 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
USA
2 dage bruger appen
Helium svarede 17. maj 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

28. februar 2024

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
Storbritannien
Mere end 3 år bruger appen
Helium svarede 1. marts 2024

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

7. marts 2024

Don't use. There's just some big weird line that goes across the bottom of the menu that looks horrible on my site. Secondly, it's just really buggy. Every time someone goes to a new page the menu glitches back to my original themes menu and it just looks awful. Wouldn't recommend at all, and for $8 a month they lack templates.

Sovellia - Buy affordable electronics easily.
USA
4 dage bruger appen
Helium svarede 8. marts 2024

Sorry to hear that you experienced some problems with the app! Our support team is always glad to help with any issues or bugs you run into, and has reached out to follow up on this.
It does look like you are currently on the Meteor free plan, so you only have access to 2 of our 9 templates. If there is something specific that our current templates do not support, we always appreciate the feedback so we can continue improving.

7. maj 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
USA
Cirka en måned bruger appen
Helium svarede 8. maj 2024

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

21. april 2024

I'm really pleased with everything from the Mega Menu!

KPop Idol
Storbritannien
Cirka en måned bruger appen
Helium svarede 6. maj 2024

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️

18. januar 2024

Easy to set up and the customer service has been great. Very happy with the options and customization to make my menu look more on brand.

Flower Lane
USA
Cirka 2 måneder bruger appen
Helium svarede 25. januar 2024

Thank you for this review! We're so happy to hear that our customer support team has been a highlight of using Meteor Mega Menu☄️ And we do agree, your menu looks right on brand!

10. januar 2024

Great App and the response to solving an issue I had was first class. The issue wasn't their fault too, it was an issue with the template I was using and they solved it anyway! Very impressed with the service and App. Easy to use, works well and isn't expensive for what extra visual impact it provides. Thanks guys.

Vionexa.com
Storbritannien
Cirka 2 måneder bruger appen
Helium svarede 11. januar 2024

"First class issue resolving." 😎 I think you just gave Customer Support a new tagline.
Thank you so much for taking the time to leave this review! And you are right, that "Horizon" menu on your site looks amazing!

25. februar 2024

Please add Menu Media refresh option. So Changed information on Shopify applies to the Meteor Mega Menu. Been struggling the past 12 hours. Please add thet add that function. Thanks

indorium
Schweiz
Cirka 13 timer bruger appen
Helium svarede 26. februar 2024

Hello, sorry to hear that you spent so much time struggling with this! 😞

Unfortunately, we are unable to sync changes from your store’s navigation to our app because Shopify doesn’t provide a way for developers to accomplish this (a navigation API).

Looks like our support team has already been in touch to help you get this solved. However, instead of syncing changes from Shopify, we provide a menu editor directly in the app for you to manage and update the content of the app’s menus.

PS: Our normal business hours of 8am - 4pm PT Monday - Friday.