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The support team behind Meteor Menu went above and beyond to implement ADA compliance changes to the menu on a super short timeline. Our menu is now compliant thanks to them!
I love how easy it is to create and add/edit current menus. The support team has been very quick and helpful if I've ever had a problem. I had tried a couple of other menu apps before this and found them really confusing, but I highly recommend this.
Great app! The free version allows you a good level of complexity and customer service is top tier. They reached out quickly after our inquiry and helped us resolve our issue very easily. Highly recommend!
This app looks great on my storefront and was exactly what I was looking for. The team has been SO incredibly helpful providing solutions to some minor issues I’ve encountered. They answered my emails quickly, their solution was easy to follow and worked each time. Highly recommend this app.
di facile utilizzo, intuitiva e completa
Grazie mille per la recensione! Speriamo che tu continui a utilizzare la nostra app con piacere. Non esitare a contattarci se hai bisogno di qualsiasi altra cosa.
I really like this app. It took about a day to get familiar enough with it to get the look I wanted, but the app is well designed and I was able to do just that. Their AI ChatBot got me 90% of the way. I appreciate having that knowledge base available. For the last 10% I was able to chat through with a live person and got all my answers. It was a little pricier than others, but for the ease of use and what a good mega menu does for your shoppers, it was worth it.
Amazing review 🤩 Thank you so much for leaving such a thorough and thoughtful review!
We're always trying to think about how our merchants find answers, and it's nice to know that our obsession with providing documentation and live customer support made all the difference for you! Again, thank you for giving us a chance and for leaving us your thoughts 💪🏼 You know where to find us if you ever need anything else.
Unfortunately, I am not satisfied with the technical support. I was treated like someone who was bothering them rather than a customer needing assistance. Instead of receiving real help, I was told to speak with AI regarding Meteor Mega Menu. I expected professional service, understanding of the issue, and a practical solution. It was a very disappointing experience. It is also difficult to speak of professionalism when their emails end up in the spam folder.
Sorry to hear that your experience with our automated assistant was not ideal. Unfortunately your initial message was sent outside of our business hours (2AM PT). Our US-based support team followed up as soon as we were back in the office this morning and are awaiting your response 🫡
We understand that working across different time zones can be frustrating when you need timely support, and we’re sorry we weren’t able to assist you outside of our business hours. We appreciate you taking the time to share your experience with us.
We tried every menu app on the Shopify app store, and this one is by far the easiest and best. It works perfectly on web, tablets, and mobile devices.
The loading time is super quick, it's robust, and it does not break.
If you want an easy solution for a professional-looking menu, then look no further. We especially like the icon menu option.
Wow 🤩 What a great review! Thank you for taking the time to leave this review! Your menu looks amazing and your use of product images is fantastic and makes your products easy to find! We're here if you have any issues or concerns, and again, thank you!
Awesome menu customization and amazing support!
Fantastic! It's great to hear that our Support Team was able to provide a solution for you! Those images in the menu are looking great 🤩
Esta funcionando muy bien. Me ha sido muy útil para gestionar los menú multiples o megamenus.
¡Muchas gracias por dejar esta reseña! Me encanta el estilo vintage de los bolsos que vendes. ¡Maravilloso!