Avis (281)

Note globale
4,7
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
4 mai 2024

It's disappointing to encounter a situation where you're advised to use custom CSS to address an issue, only to discover that it's a paid feature.

Littlecutiepaws
France
30 minutes d’utilisation de l’application
Helium a répondu 6 mai 2024

Sorry to hear that you experienced some problems with the app.
We understand your frustration and apologize for the poor way we communicated the free plan's limitations.
For any of our plans, including the free plan, you can still add custom CSS directly to your theme, just not with the app's built in editor.
If you'd like to give us another chance, our support team would be glad to take a look too see if we can help with any issues or bugs you run into.
Thank you for taking the time to leave this review and your feedback has been received and used to make Meteor better.

3 juin 2024

Easily the best mega menu app on the store! The free version has everything you need. I 100% recommend it.

Abso kauppa
Finlande
16 minutes d’utilisation de l’application
Helium a répondu 5 juin 2024

Thank you so much for taking the time to leave this review! And thank you for letting us be a part of your Shopify Journey 😊
Hyvää päivänjatkoa!

25 février 2024

Please add Menu Media refresh option. So Changed information on Shopify applies to the Meteor Mega Menu. Been struggling the past 12 hours. Please add thet add that function. Thanks

indorium
Suisse
Environ 13 heures d’utilisation de l’application
Helium a répondu 26 février 2024

Hello, sorry to hear that you spent so much time struggling with this! 😞

Unfortunately, we are unable to sync changes from your store’s navigation to our app because Shopify doesn’t provide a way for developers to accomplish this (a navigation API).

Looks like our support team has already been in touch to help you get this solved. However, instead of syncing changes from Shopify, we provide a menu editor directly in the app for you to manage and update the content of the app’s menus.

PS: Our normal business hours of 8am - 4pm PT Monday - Friday.

18 janvier 2024

Easy to set up and the customer service has been great. Very happy with the options and customization to make my menu look more on brand.

Flower Lane
États-Unis
Environ 2 mois d’utilisation de l’application
Helium a répondu 25 janvier 2024

Thank you for this review! We're so happy to hear that our customer support team has been a highlight of using Meteor Mega Menu☄️ And we do agree, your menu looks right on brand!

10 janvier 2024

Great App and the response to solving an issue I had was first class. The issue wasn't their fault too, it was an issue with the template I was using and they solved it anyway! Very impressed with the service and App. Easy to use, works well and isn't expensive for what extra visual impact it provides. Thanks guys.

Vionexa.com
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Helium a répondu 11 janvier 2024

"First class issue resolving." 😎 I think you just gave Customer Support a new tagline.
Thank you so much for taking the time to leave this review! And you are right, that "Horizon" menu on your site looks amazing!

31 décembre 2023

I'm new to the Shopify platform, and when I had questions about setting this up, Brett from Helium responded at almost 7 pm and helped me get things up and running properly. The app works nicely and the customer service is great! Thank you again Brett

Mr Mortal
États-Unis
2 mois d’utilisation de l’application
Helium a répondu 3 janvier 2024

Amazing! We are so glad to hear that Brett's tenacity and dedication were instrumental in getting your storefront looking amazing 🤩
Thank you for letting us be a part of your Shopify adventure 🎒

11 janvier 2024

Good support and decent app. Pretty easy to use and set up. There are some things that could be improved but the feedback is well taken.

Jessica Flinn Fine Jewellery
Royaume-Uni
19 jours d’utilisation de l’application
Helium a répondu 12 janvier 2024

Thank you for taking the time to leave this review! Yes, we're always looking to improve Meteor Mega Menu and your feedback for both issues has been added to our list of improvements. Thank you for taking the time to reach out to support. We're here whenever you need us 😎 (during business hours, of course).

3 novembre 2023

Here at Pets Paradise, we believe that the journey is just as important as the destination. This philosophy became a reality on our Shopify store thanks to Meteor Mega Menu & Navigation. Their beautifully designed dropdown menus have not only enhanced the aesthetic of our mobile and desktop sites but have also revolutionized the way our shoppers explore and discover products they adore.

The elegance of Meteor's menu templates provided us with a professional edge right from the start. The app's seamless integration with Shopify's navigation settings made the setup lightning-fast and as simple as a gentle breeze. Its customization options were a dream, giving us the freedom to tailor the design to match our brand's vibe perfectly.

One of the features that set Meteor apart is the ability to preview our menus before going live. This ensured that we could fine-tune every aspect to our satisfaction, guaranteeing a flawless user experience. The addition of product images in our menus transformed our homepage into a dynamic showcase, enticing shoppers to explore and engage without overwhelming them.

Moreover, the multi-region support for menu items and currencies has been invaluable as Pets Paradise reaches a global audience. The ability to link directly to any Shopify resource has streamlined our site's navigation, making every click a step towards finding the perfect product for our beloved customers and their pets.

Pets Paradise
États-Unis
9 mois d’utilisation de l’application
Helium a répondu 6 novembre 2023

Wow! Thank you for this amazingly comprehensive review! We are so excited to hear how beneficial menu previews was for you, it's something we're very proud of!
Hoping our menus continue helping pet-owners and pets alike in the future 🐱🐶🐭🐍

12 décembre 2023

Fire app with very cool menus, easy to install and easy to edit. Also love the support, had an issue where my menu wouldn't integrate with the theme on some menus and they solved it within an hour!

Relace
Belgique
Environ un mois d’utilisation de l’application
Helium a répondu 14 décembre 2023

🔥 Review! Thank you for taking the time to leave this review! It's great to hear that our support team was able to solve your issue in such a timely manner 😎
Don't hesitate to reach out with any further questions or concerns.

18 juillet 2023

The menu works great, had an issue when we tried to upgrade to a shopify 2.0 theme and the customer service was excellent, they addressed it right away and our menu was up and running the same day.

BIOS APOTHECARY
États-Unis
Presque 4 ans d’utilisation de l’application
Helium a répondu 20 juillet 2023

Thank you for your review! We're happy that we could help you get things up and running. We take customer support seriously and we're happy it made a difference for you 😎