Avis (280)
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Change one star to 4 stars
APP is easy to use
But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.
Hi again 👋 we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it.
Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that) 😊
Great customer support especially Kyle made the setup easy and my website sexy, would recommend, Kyle for president!
However, the $14 price point is a bit pricey, despite the experience being provided to me being priceless, due to the ongoing world crisis I'd appreciate a cheaper option as I'm only using one menu item.
Much Love
J.
It looks like support has been in touch and you are eligible for a lower price for your current menu item. Vote for Kyle! Thanks for the honest review. :)
best menu app out there and incredible service. the menu wasn't showing right on mobile and after emailing them they went into the theme of my site and fixed it right away!!
Thanks for the review! We're so glad to hear that you are happy with the app and our support team
The customer service sucks and they just send you links to follow, not help. The app downloads categories, otherwise it is terrible. Spend hours to learn a system that you pay them a monthly fee for. They can at least attach it to your site and make sure it works for you ... before you get so mad and delete them again and think I don't need your service.
Thanks for taking the time to leave an app review! I'm sorry to hear that the app and our support team did not meet your expectations, but we're always here if you decide to give Meteor another try.
With Meteor, all of the mega menu content is controlled by the navigation menus you've configured in Shopify, so if you want to change the categories (aka collections) or products shown in a mega menu, then you would need to edit menu items using the navigation settings in Shopify admin.
Hopefully this helps to shed some light! We wish you the best of luck 🤗
THIS APP IS AWESOME!!!!!!!!!
And the customer service is amazing. they are very responsive and are there to solve ALL you problem.
Very happy I got this app and truly suggesting for anyone who would like custom menus but their theme just doesn't support it
I have no doubts. This is the best app and the best customer service I have tried after 3 years of working in shopify. Thanks guys!!!!
Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.
We're happy you made the switch too! Thanks for choosing Meteor 🙌
Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer
We've made many improvements since 2018.
There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants.
Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)
it does not let you customize enough of the drop down menu. For example: if i have a drop down and i want the categories to be 'hidden' until that category is clicked on, i can't do it across the main nav bar- only in one section. that sucks, esp for a brand with a lot of skus. nav bar looks super messy and hard to read as a result. see kavanacare.com for proof of this!!!!!
Hi there! It looks like you're currently on Meteor's free plan which is limited to one mega menu. If you want to display multiple dropdown menus across the main navigation bar, you can upgrade to one of our paid plans to display more dropdown menus, or choose a menu template that is designed for shops with lots of SKUs (like the "Amazon" template).
It doesn't look like we've received any support tickets from your shop-- feel free to use the app's chat widget and give our team an opportunity to point you in the right direction!
Meteor Mega Menu is absolutely the best mega menu ever. Within seconds my store menu became super organised and the presentation was perfect. the support team is amazing, with the response time being extremely fast. Thanks to amazing and top notch support from Kyle, my store looks absolutely fantastic. I would absolutely recommend this app for any store. Great app, easy to use, fantastic support and Highly recommended!!!