전체 평점
4.6
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 2월 28일

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
영국
앱 사용 기간 3년 초과
답글 Helium개 2024년 3월 1일

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

2024년 5월 7일

When we first installed Meteor Mega Menu we were thrilled as a new Shopify store with the ease of use to create a much more user friendly interface. To top it off, Meteor Mega Menu offers a selection of options so you can nitpick it until it suits your needs.

To top that off, we've had nothing but perfect Customer Service. Quick replies. Accommodating. They always seem to be available to assist from the smallest user error questions to function changes to improve our website even further.

Obsidian Games
캐나다
앱 사용 기간 2개월
답글 Helium개 2024년 5월 9일

Wow, what an amazingly thorough and wonderful review! We genuinely appreciate you taking the time to leave it 😊
It's great to hear that our dedication and obsession with supporting and improving our apps has made a huge difference for you.
Don't hesitate to reach out whenever you have any idea for improvements, questions or concerns. We're here for you 💪🏼

2024년 5월 7일

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
미국
앱 사용 기간 대략 1개월
답글 Helium개 2024년 5월 8일

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

2024년 4월 21일

I'm really pleased with everything from the Mega Menu!

KPop Idol
영국
앱 사용 기간 대략 1개월
답글 Helium개 2024년 5월 6일

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️

2024년 4월 3일

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
이탈리아
앱 사용 기간 23일
답글 Helium개 2024년 4월 5일

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

2024년 3월 7일

Don't use. There's just some big weird line that goes across the bottom of the menu that looks horrible on my site. Secondly, it's just really buggy. Every time someone goes to a new page the menu glitches back to my original themes menu and it just looks awful. Wouldn't recommend at all, and for $8 a month they lack templates.

Sovellia - Buy affordable electronics easily.
미국
앱 사용 기간 4일
답글 Helium개 2024년 3월 8일

Sorry to hear that you experienced some problems with the app! Our support team is always glad to help with any issues or bugs you run into, and has reached out to follow up on this.
It does look like you are currently on the Meteor free plan, so you only have access to 2 of our 9 templates. If there is something specific that our current templates do not support, we always appreciate the feedback so we can continue improving.

2024년 1월 18일

Easy to set up and the customer service has been great. Very happy with the options and customization to make my menu look more on brand.

Flower Lane
미국
앱 사용 기간 대략 2개월
답글 Helium개 2024년 1월 25일

Thank you for this review! We're so happy to hear that our customer support team has been a highlight of using Meteor Mega Menu☄️ And we do agree, your menu looks right on brand!

2024년 1월 10일

Great App and the response to solving an issue I had was first class. The issue wasn't their fault too, it was an issue with the template I was using and they solved it anyway! Very impressed with the service and App. Easy to use, works well and isn't expensive for what extra visual impact it provides. Thanks guys.

Vionexa.com
영국
앱 사용 기간 대략 2개월
답글 Helium개 2024년 1월 11일

"First class issue resolving." 😎 I think you just gave Customer Support a new tagline.
Thank you so much for taking the time to leave this review! And you are right, that "Horizon" menu on your site looks amazing!

2024년 2월 25일

Please add Menu Media refresh option. So Changed information on Shopify applies to the Meteor Mega Menu. Been struggling the past 12 hours. Please add thet add that function. Thanks

indorium
스위스
앱 사용 기간 대략 13시간
답글 Helium개 2024년 2월 26일

Hello, sorry to hear that you spent so much time struggling with this! 😞

Unfortunately, we are unable to sync changes from your store’s navigation to our app because Shopify doesn’t provide a way for developers to accomplish this (a navigation API).

Looks like our support team has already been in touch to help you get this solved. However, instead of syncing changes from Shopify, we provide a menu editor directly in the app for you to manage and update the content of the app’s menus.

PS: Our normal business hours of 8am - 4pm PT Monday - Friday.

2024년 1월 11일

Good support and decent app. Pretty easy to use and set up. There are some things that could be improved but the feedback is well taken.

Jessica Flinn Fine Jewellery
영국
앱 사용 기간 19일
답글 Helium개 2024년 1월 12일

Thank you for taking the time to leave this review! Yes, we're always looking to improve Meteor Mega Menu and your feedback for both issues has been added to our list of improvements. Thank you for taking the time to reach out to support. We're here whenever you need us 😎 (during business hours, of course).