Avaliações (297)

Classificação geral
4,7
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
15 de maio de 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
Estados Unidos
2 dias usando o app
Helium deixou uma resposta 17 de maio de 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

11 de janeiro de 2024

Good support and decent app. Pretty easy to use and set up. There are some things that could be improved but the feedback is well taken.

Jessica Flinn Fine Jewellery
Reino Unido
7 meses usando o app
Helium deixou uma resposta 12 de janeiro de 2024

Thank you for taking the time to leave this review! Yes, we're always looking to improve Meteor Mega Menu and your feedback for both issues has been added to our list of improvements. Thank you for taking the time to reach out to support. We're here whenever you need us 😎 (during business hours, of course).

31 de dezembro de 2023

I'm new to the Shopify platform, and when I had questions about setting this up, Brett from Helium responded at almost 7 pm and helped me get things up and running properly. The app works nicely and the customer service is great! Thank you again Brett

Mr Mortal
Estados Unidos
2 meses usando o app
Helium deixou uma resposta 3 de janeiro de 2024

Amazing! We are so glad to hear that Brett's tenacity and dedication were instrumental in getting your storefront looking amazing 🤩
Thank you for letting us be a part of your Shopify adventure 🎒

18 de janeiro de 2024

Easy to set up and the customer service has been great. Very happy with the options and customization to make my menu look more on brand.

Flower Lane
Estados Unidos
Aproximadamente 2 meses usando o app
Helium deixou uma resposta 25 de janeiro de 2024

Thank you for this review! We're so happy to hear that our customer support team has been a highlight of using Meteor Mega Menu☄️ And we do agree, your menu looks right on brand!

12 de dezembro de 2023

Fire app with very cool menus, easy to install and easy to edit. Also love the support, had an issue where my menu wouldn't integrate with the theme on some menus and they solved it within an hour!

Relace
Bélgica
Aproximadamente 1 mês usando o app
Helium deixou uma resposta 14 de dezembro de 2023

🔥 Review! Thank you for taking the time to leave this review! It's great to hear that our support team was able to solve your issue in such a timely manner 😎
Don't hesitate to reach out with any further questions or concerns.

28 de fevereiro de 2024

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
Reino Unido
Mais de 3 anos usando o app
Helium deixou uma resposta 1 de março de 2024

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

14 de dezembro de 2023

The menu has been working well so far, and the support has been helpful and responsive. However, there is a drawback: the app is not fully multi-region compatible, as it can only automatically translate exact titles when using the Translate & Adapt app. Nonetheless, overall experience has been great.

Cuzen Matcha
Estados Unidos
5 meses usando o app
Helium deixou uma resposta 18 de dezembro de 2023

Thank you for taking the time to leave this helpful review! 😊
Regarding the multi-region compatibility issue, thank you for your feedback. This is a feature that we're hoping to add in the future 💪🏼

7 de maio de 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
Estados Unidos
Aproximadamente 1 mês usando o app
Helium deixou uma resposta 8 de maio de 2024

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

7 de março de 2024

Don't use. There's just some big weird line that goes across the bottom of the menu that looks horrible on my site. Secondly, it's just really buggy. Every time someone goes to a new page the menu glitches back to my original themes menu and it just looks awful. Wouldn't recommend at all, and for $8 a month they lack templates.

Sovellia - Buy affordable electronics easily.
Estados Unidos
4 dias usando o app
Helium deixou uma resposta 8 de março de 2024

Sorry to hear that you experienced some problems with the app! Our support team is always glad to help with any issues or bugs you run into, and has reached out to follow up on this.
It does look like you are currently on the Meteor free plan, so you only have access to 2 of our 9 templates. If there is something specific that our current templates do not support, we always appreciate the feedback so we can continue improving.

21 de abril de 2024

I'm really pleased with everything from the Mega Menu!

KPop Idol
Reino Unido
Aproximadamente 1 mês usando o app
Helium deixou uma resposta 6 de maio de 2024

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️