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I have tried multiple apps which is too complicated and does not work. This one is the first and the best app I have seen so far which works and basically does everything for you. No coding needed. 5 stars for sure.
Thanks so much for the thoughtful review! We really appreciate your feedback. Be sure to reach out to our support team if any questions come up :)
We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward,
We tried several times to reach support, no one answers.
Disappointing customer service
So sorry to hear you've had a bit of trouble!
It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously.
We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! 😄
I enjoy the ease of using this app. I did have an issue where I had made changes to the navigation menu on the Shopify side after I already had made the Meteor menu. I could not re-import from Shopify, so I had to delete all of the menus and the import the same way as the first time setting up the app. Josiah from Meteor was extremely helpful in pointing this out. Looks like they may work on some integration upgrades in the future.
It's great to hear that our customer support team was able to clarify the import process.
And yes, we are constantly improving Meteor Mega Menu and your feedback is invaluable to what and how we develop. Thank you for taking the time to tell us how we're doing 😊
Easily the best mega menu app on the store! The free version has everything you need. I 100% recommend it.
Thank you so much for taking the time to leave this review! And thank you for letting us be a part of your Shopify Journey 😊
Hyvää päivänjatkoa!
Thank you for the 5 star review 🤩
We appreciate being an integral part of your Shopify store 💪🏼
🤩 thank you for the rating! We hope to continue proving ⭐️⭐️⭐️⭐️⭐️ service and support for your store!
Thank you so much for taking the time to rate our app! 👏🏼 We're happy to be a part of your Shopify adventure!
Thank you for taking the time to leave this review 😎 We're excited to be a part of your Shopify journey.
Thank you for taking the time to review our app and for letting us be a part of your Shopify journey 🎒
💪🏼 Thank you for taking the time to leave this review. We hope our app continues to serve your store for years to come 😊
It's been great so far.
Great menus and great customer service!
Just came from your site, and those images in your menu are PAW-fect 🐶
Thank you for taking the time to leave this review and for letting us be a part of your Shopify journey. Those menus are truly off-the-leash 😉
super nice app and get fast responds from the support
💪🏼 amazing review! Thank you for trusting us with your mega menu need and thank you for taking the time to leave this review. We genuinely appreciate it 😊 You know where to find us if you need any further assistance.
We love that 5⭐️ love! Thank you for taking the time to rate our app.
It's disappointing to encounter a situation where you're advised to use custom CSS to address an issue, only to discover that it's a paid feature.
Sorry to hear that you experienced some problems with the app.
We understand your frustration and apologize for the poor way we communicated the free plan's limitations.
For any of our plans, including the free plan, you can still add custom CSS directly to your theme, just not with the app's built in editor.
If you'd like to give us another chance, our support team would be glad to take a look too see if we can help with any issues or bugs you run into.
Thank you for taking the time to leave this review and your feedback has been received and used to make Meteor better.
Don't use. There's just some big weird line that goes across the bottom of the menu that looks horrible on my site. Secondly, it's just really buggy. Every time someone goes to a new page the menu glitches back to my original themes menu and it just looks awful. Wouldn't recommend at all, and for $8 a month they lack templates.
Sorry to hear that you experienced some problems with the app! Our support team is always glad to help with any issues or bugs you run into, and has reached out to follow up on this.
It does look like you are currently on the Meteor free plan, so you only have access to 2 of our 9 templates. If there is something specific that our current templates do not support, we always appreciate the feedback so we can continue improving.
Please add Menu Media refresh option. So Changed information on Shopify applies to the Meteor Mega Menu. Been struggling the past 12 hours. Please add thet add that function. Thanks
Hello, sorry to hear that you spent so much time struggling with this! 😞
Unfortunately, we are unable to sync changes from your store’s navigation to our app because Shopify doesn’t provide a way for developers to accomplish this (a navigation API).
Looks like our support team has already been in touch to help you get this solved. However, instead of syncing changes from Shopify, we provide a menu editor directly in the app for you to manage and update the content of the app’s menus.
PS: Our normal business hours of 8am - 4pm PT Monday - Friday.
Great App and the response to solving an issue I had was first class. The issue wasn't their fault too, it was an issue with the template I was using and they solved it anyway! Very impressed with the service and App. Easy to use, works well and isn't expensive for what extra visual impact it provides. Thanks guys.
"First class issue resolving." 😎 I think you just gave Customer Support a new tagline.
Thank you so much for taking the time to leave this review! And you are right, that "Horizon" menu on your site looks amazing!
I'm new to the Shopify platform, and when I had questions about setting this up, Brett from Helium responded at almost 7 pm and helped me get things up and running properly. The app works nicely and the customer service is great! Thank you again Brett
Amazing! We are so glad to hear that Brett's tenacity and dedication were instrumental in getting your storefront looking amazing 🤩
Thank you for letting us be a part of your Shopify adventure 🎒
Great app. Best and easiest solution for Mega Menu option.
Very professional support team.
Thank you for taking the time to leave this review 😊 We're happy to be a part of your Shopify journey, and don't hesitate to reach out with any further questions. You know where to find us 😎
Here at Pets Paradise, we believe that the journey is just as important as the destination. This philosophy became a reality on our Shopify store thanks to Meteor Mega Menu & Navigation. Their beautifully designed dropdown menus have not only enhanced the aesthetic of our mobile and desktop sites but have also revolutionized the way our shoppers explore and discover products they adore.
The elegance of Meteor's menu templates provided us with a professional edge right from the start. The app's seamless integration with Shopify's navigation settings made the setup lightning-fast and as simple as a gentle breeze. Its customization options were a dream, giving us the freedom to tailor the design to match our brand's vibe perfectly.
One of the features that set Meteor apart is the ability to preview our menus before going live. This ensured that we could fine-tune every aspect to our satisfaction, guaranteeing a flawless user experience. The addition of product images in our menus transformed our homepage into a dynamic showcase, enticing shoppers to explore and engage without overwhelming them.
Moreover, the multi-region support for menu items and currencies has been invaluable as Pets Paradise reaches a global audience. The ability to link directly to any Shopify resource has streamlined our site's navigation, making every click a step towards finding the perfect product for our beloved customers and their pets.
Wow! Thank you for this amazingly comprehensive review! We are so excited to hear how beneficial menu previews was for you, it's something we're very proud of!
Hoping our menus continue helping pet-owners and pets alike in the future 🐱🐶🐭🐍
Je suis satisfait de ce que propose le menu. Tout est très fonctionnel et rapide à prendre en main !
Le support client est super efficace et compétent. Un plaisir de travailler avec des outils pareils !
Nous sommes très heureux que vous appréciiez notre application et que le support client ait pu vous fournir une aide rapide et conviviale. Profitez de notre application et n'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire 😊
Excellent! Menus look cleaner than other comparable solutions, i ve tried some out before I came across Meteor. Im quite happy with it. Also, I got some special request to customise it a bit more and someone looked at my code and did it for me. Nice customer support!
Helium started out as a design and development agency before building apps, so it's no surprise our templates stand out among the competition. Glad you agree! 😄
Thanks for using Meteor, and don't hesitate to reach out if we can assist with anything else!
Possibly the best app and best support, i had a issue with the app installation and support team worked round the clock to fix the issue, i recommend this app for anyone who need a combination mega menu and great support
Wow, thank you for the kind words! I'm glad our team could help. Thanks for trusting Meteor for 3+ years 😄
Change one star to 4 stars
APP is easy to use
But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.
Hi again 👋 we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it.
Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that) 😊
These guys were so fast to respond! They were really helpful, and their mega menus are so smooth, so fast.
Thanks for taking the time to leave your review! We're glad to hear you had such a positive experience with our app. 😄
Desktop preview is ok but this is not working on mobile preview. In mobile I can not open sub menu bar.
We're sorry to hear you weren't able to make Meteor work as expected. We noticed you haven't reached out to our Customer Success team yet. We highly recommend reaching out to them at support@heliumdev.com.
Our team is always happy to help!
Great app even greater support. You guys are killing it 10/10! Would highly reccomend to anyone that is in need of a menu app!
Thank you for this great review (and sorry for the delayed response)!
I installed this app and at first it seems okay, and seem to have trouble making more mega menus and I noticed there is a limit.. I decided to uninstall and noticed the loads of code still left on on store. Extremely annoying, once removed I still had an error come up on every page load. I managed to find the small piece of code causing the error. It was pretty frustrating to be honest.
Thanks for the feedback, and sorry for any trouble caused!
The app does in fact require a paid plan if you wish to create more than one mega menu. There's a built-in uninstall tool in the app admin that can be used to remove app code from your store's theme, and we also have uninstall instructions documented in our help center (linked below) if you happen to delete the app from your store before removing the code.
http://help.heliumdev.com/en/articles/3163457-liquid-uninstall
We wish you the best of luck! Feel free to reach out to our Support team at support@heliumdev.com if you need anything from our side 😊
Absolutely Beautiful App. Easy to use, instantly added momentum to my store sales. Highly recommend, check out our menus bajatiki.com, still on free trial, we plan on keeping the premium subscription, worth it. Have to reiterate, very easy to set up, and looks great in design.
Thanks for taking the time to leave a review!
Your store's mega menus look fantastic. We're so happy to hear that you're enjoying the app and the value it brings ❤️
The customer service sucks and they just send you links to follow, not help. The app downloads categories, otherwise it is terrible. Spend hours to learn a system that you pay them a monthly fee for. They can at least attach it to your site and make sure it works for you ... before you get so mad and delete them again and think I don't need your service.
Thanks for taking the time to leave an app review! I'm sorry to hear that the app and our support team did not meet your expectations, but we're always here if you decide to give Meteor another try.
With Meteor, all of the mega menu content is controlled by the navigation menus you've configured in Shopify, so if you want to change the categories (aka collections) or products shown in a mega menu, then you would need to edit menu items using the navigation settings in Shopify admin.
Hopefully this helps to shed some light! We wish you the best of luck 🤗
This is a wonderful app with lots of great features. It also has lots of flexibility giving you the opportunity to change the layouts of your menus whenever you want. I had a few questions for the support team with fine tuning the menu to better suit my theme and they were so helpful and supportive. Can't recommend this app and their customer support enough. Would've given more than five stars if possible.
Wow, thanks so much! We're so happy to hear that both the app and our team exceeded your expectations! 🎉
cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.
Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to support@heliumdev.com to see if we can help you get that menu attached. 👍
Fantastic small app with huge impact on conversion rates. Great customer service with short reaction times. Supports in all technical matters. Highly recommended.
Your site's navigation is looking fresh! We're glad Meteor is driving conversions for your brand 📈👏
Wow, what a excellent job you guys have done. The easiest way to get a super professional looking mega menu. Just love it.
Thanks so much! 🙌
The Menu gives our site the much-needed pop it needed to grab our customers attention. The app is incredibly easy to use and highly customizable. Katelyn from support was incredibly helpful as we initially had some issues installing this on our custom theme, but she had it installed within a few hours after finding the issue almost immediately. I would definitely recommend this app if you're looking for a Mega Menu for your store.
Amazing use of the "Fortress" template! Your navigation is looking 🔥
Thanks for bearing with us and for understanding installation can take some time, especially with custom themes or themes that have been significantly altered. We're glad to have you as a customer 💪
Didnt work for me when I would publish my changes, very frustrating & dont recommend. Worked with this one app for hours but every time, my published changes would not apply.
I'm so sorry you had a frustrating experience!
Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.
Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 1 business day!
Give our support team a chance to help-- you won't be disappointed 😊
This app works greatly on my site. It works well with the theme and behave as expected on mobile. Would highly recommend this app.
Thanks so much for the recommendation and feedback! 😊
When I needed a free multi-media sub system Meteor Mega was the one I chose because I believe they understand a new e-commerce business doesn't have a lot of money to invest at first. As I grow I'll pay for more features that I need with Meteor Mega Menu for sure. Thanks guys!
Excellent feedback, thank you! We are glad you are receiving value from our free plan to help get you started. Good luck! 💪
The best Shopify app to build a trendy custom menu for your store! Awsome and fast support!
5+ Stars
Thank you! 🙏
This app has changed the aesthetic of my business better than anything else. I absolutely love it. Thank you!
Thanks for taking a minute out of your day to share your experience, BlossomPop! We appreciate it. 😊
AN AWESOME APP backed up with awesome support is always a winner,if i could rate 6 stars i would, i had a few issues to begin with but kyle helped me sort it all out in no time, highly customisable menus and layouts. Highly recommend this app for your menu needs!!!
Haha... Thanks for the extra ⭐️! We'll treasure it. 😄
Good support. Menus look gorgeous and easy for my wife to set up. I think I definitely got my money's worth out of the app.
Thanks, Casey! Your menus are looking great 👌
PROS:
- A++ Support
- Clean and nice menu designs.
- Good technical implementation and easy to use
CONS:
- Limited only to 8 templates, even with the most expensive plan
- Existing templates have pretty basic customization options
Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊
We've been using this app for a while now and it has performed beautifully. We especially love the granular customization that allows you to achieve virtually any aesthetic you wish.
Beyond the design, you have a customer support team that is quick and effective at making requested changes. Highly recommended and well worth the cost!
Thank you for the truly outstanding review! Feedback like this is why we do what we do. 😄
Incredible support! I ran into a small issue after publishing my first menu. They had it fixed within 30 minutes. Super awesome looking menu too!
Thank you! And excellent use of the Horizon template 🔥
This app is very easy to use, and very well designed to make your store stand out from the rest. I love it! Keep up the good work!
Thanks so much for the encouragement! We plan to keep rolling out easy to use apps that bring merchants a lot of value. :)
Very cool looking app and is easy to use, support is top notch, would love an easy day to separate mobile from desktop tho
Thanks for the feedback regarding the separation of mobile and desktop menus. We've received a lot of feedback around that functionality and are currently weighing our options!
Great app with amazing support. Highly recommend! Has given my website an added look of professionalism while also making it easier to navigate
It doesn't get much better than that! Thanks for the great review. 🎉
Great customer support especially Kyle made the setup easy and my website sexy, would recommend, Kyle for president!
However, the $14 price point is a bit pricey, despite the experience being provided to me being priceless, due to the ongoing world crisis I'd appreciate a cheaper option as I'm only using one menu item.
Much Love
J.
It looks like support has been in touch and you are eligible for a lower price for your current menu item. Vote for Kyle! Thanks for the honest review. :)
Great app! I highly recommend it if you want a clean, nice looking menus for your website. A lot of different options you can use and customer service helped me a ton! THANKS!
Thank you so much!
It was so simple to show off images of my products right in my main menu! Exactly what I was looking for
Sorry for the delay in responding, but thanks for the great review! Let us know if we can help with anything else down the road. :)
This app has significantly made our site easier to navigate. Had some install issues by Kyle and his staff were on it promptly and straightened everything out for us. After you learn how to create the menu it is so easy to make whatever you wish. We had an issue where something changed on our site and they were able to fix it for us very quickly.
Thanks !!
Thank you for the feedback! I'm glad we were able to help you improve your site's navigation. :)
I really like this app! Makes the menus look so beautiful, also with many different templates so they'll fit your brand no matter what.
Also, support is great and very friendly. Very interested in helping you out!
Thank you! We're glad you were able to make beautiful menus so quickly. :)
good way to add dropdown menu quickly...................................................................................................................................................................................................................................................................................................................
The Support with these guys - ridiculous.
As in ridiculously good. Blown away by the level of support. I can't thank them enough. Thanks guys from vapeandjuice.com
Awe, you've made us blush! Thanks for sharing your feedback, and please know that we appreciate your business
Big shout out to Kyle the support assistant, also really great templates and customisation! I highly recommend their 7-day trial to see for yourself!
We're so glad to hear that you had a good experience with our support team and you like the app's templates & customization options. Thanks for taking the time to leave us a review!
An awesome menu app. Hats off to the Helium team for creating a fully-featured, stable and intuitive menu offering.
We really appreciate the kind words! Thanks so much :)
Meteor Mega Menus is the best Shopify app to have a stunning looking menu for your store, after some good and bad experiences with many apps for mega menus I can confidently say that this app is the one that I am going to use for all of my Shopify stores. Not to mention the great customer support that they have.
Thanks for taking the time to leave a review! We're happy to have you on board
love this app - gives the kind of appearance and functionality we need and the support is second to none
Thank you for your review! We appreciate your business :)