整體評分
4.6
各級評分數量
  • 89% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年8月9日

The customer service sucks and they just send you links to follow, not help. The app downloads categories, otherwise it is terrible. Spend hours to learn a system that you pay them a monthly fee for. They can at least attach it to your site and make sure it works for you ... before you get so mad and delete them again and think I don't need your service.

purelyyourintentionsstore
美國
使用應用程式 大約1個月
Helium 已回覆 2021年8月10日

Thanks for taking the time to leave an app review! I'm sorry to hear that the app and our support team did not meet your expectations, but we're always here if you decide to give Meteor another try.

With Meteor, all of the mega menu content is controlled by the navigation menus you've configured in Shopify, so if you want to change the categories (aka collections) or products shown in a mega menu, then you would need to edit menu items using the navigation settings in Shopify admin.

Hopefully this helps to shed some light! We wish you the best of luck 🤗

2018年6月26日

THIS APP IS AWESOME!!!!!!!!!
And the customer service is amazing. they are very responsive and are there to solve ALL you problem.

Very happy I got this app and truly suggesting for anyone who would like custom menus but their theme just doesn't support it

Cutieptutie
美國
使用應用程式 1天
2017年3月30日

I have no doubts. This is the best app and the best customer service I have tried after 3 years of working in shopify. Thanks guys!!!!

Fuzweb
加拿大
使用應用程式 1天
2023年3月13日

Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.

Attachments King
美國
使用應用程式 1天
Helium 已回覆 2023年3月13日

We're happy you made the switch too! Thanks for choosing Meteor 🙌

2018年12月5日

Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer

Hair Crown Beauty Supply
美國
使用應用程式 21天
Helium 已回覆 2019年7月8日

We've made many improvements since 2018.

There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants.

Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)

2021年1月6日

it does not let you customize enough of the drop down menu. For example: if i have a drop down and i want the categories to be 'hidden' until that category is clicked on, i can't do it across the main nav bar- only in one section. that sucks, esp for a brand with a lot of skus. nav bar looks super messy and hard to read as a result. see kavanacare.com for proof of this!!!!!

Kavanacare
加拿大
使用應用程式 23天
Helium 已回覆 2021年1月6日

Hi there! It looks like you're currently on Meteor's free plan which is limited to one mega menu. If you want to display multiple dropdown menus across the main navigation bar, you can upgrade to one of our paid plans to display more dropdown menus, or choose a menu template that is designed for shops with lots of SKUs (like the "Amazon" template).

It doesn't look like we've received any support tickets from your shop-- feel free to use the app's chat widget and give our team an opportunity to point you in the right direction!

2019年6月27日

Meteor Mega Menu is absolutely the best mega menu ever. Within seconds my store menu became super organised and the presentation was perfect. the support team is amazing, with the response time being extremely fast. Thanks to amazing and top notch support from Kyle, my store looks absolutely fantastic. I would absolutely recommend this app for any store. Great app, easy to use, fantastic support and Highly recommended!!!

Haajaa
奈及利亞
使用應用程式 大約15小時
2019年11月27日

good way to add dropdown menu quickly...................................................................................................................................................................................................................................................................................................................

Dear Serena
奧地利
使用應用程式 7天
2017年10月30日

Doesn't work with all themes. I specifically asked if it would work with my theme, gave them access to my store and everything. They said, yeah, totally! One week of designing the menu later, oh your theme is outdated and it doesn't work. Thanks.

Still Spirits Home Distillery
澳洲
使用應用程式 6天
Helium 已回覆 2019年8月27日

Much has changed since 2017.

1) We can’t guarantee that Meteor Mega Menu works with all themes due to the nature of the Shopify ecosystem (especially if a theme is not current), but we've made several improvements to make the installation process as seamless as possible for any shop.

2) Our developers spend a considerable amount of time and effort to support virtually any theme on Shopify, but sometimes there simply isn’t a way to make them compatible.

3) Our support team has always (and will always) do everything we can to help get Meteor installed and working properly. If there are theme issues we cannot fix, we will gladly refund any payments we have received (although we should be able to determine this before your free trial ends)

2018年5月18日

Well built app, lightweight, great styling out of the box and excellent support. Tried a few before this one and this was definitely my fav.

Otimo Products
美國
使用應用程式 大約3小時