Reviews (172)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing site navigation and improving Shopify store aesthetics, especially on mobile. It offers customizable menu options with images, gifs, and templates, ensuring easy integration with various themes. The support team is responsive and helpful across both free and paid versions. Merchants appreciate the user-friendly interface and the ability to preview menus before going live, enhancing user experience and store appearance.

September 12, 2025

We’ve had a great experience with the Meteor Mega Menu app! It works flawlessly and has made it so much easier for our customers to browse through our collections and products. The navigation feels smooth, professional, and exactly what we needed to elevate our store experience.

A huge thank you to Jakin for going above and beyond to help us fix our theme and make sure everything was running perfectly. The support was fast, kind, and super helpful. Highly recommend this app and their team!

🌙TheCrystalBabes
United States
Over 1 year using the app
Helium replied September 15, 2025

Thank you for taking the time to leave this review! We love that Jakin was able to make your crystals easier to find and buy 🤑 We're here if you need any further help 💪🏼

October 7, 2025

Hold on, not only do I get a click-to-setup app that does EXACTLY what I've been looking to do while looking absolutely sexy.

It's also completely FREE??

If you thought that was sick, just wait till you update your theme, break the menu and then not only get some advice in the support chat, but the team physically collaborates on your website in real time and fixes the code for you to make a stable workaround for something that Shopify broke.

Absolutely world class, big thank you to Jakin for his support, time and efforts helping me get this working again on 3.0.

Oh and if I didn't mention it before, this is still FREE, hasn't cost me a cent.

5 stars.

Simply Aquatic
South Africa
About 2 months using the app
Helium replied October 7, 2025

And did we mention it was free? 🤩
We absolutely LOVE that Jakin was able to help get your mega menu up and running! We're obsessed supporting everything we make regardless of plan. Thank you for taking the time to tell us how amazing Jakin AND our app are (we very much agree) 💪🏼

November 12, 2025

Useless! Not intuitive, not compatible with all shopify apps, shows the themes standars menu a few seconds befor it appears. To few functions overall.

Truly Me - Organic Lifestyle
Sweden
About 23 hours using the app
Helium replied November 13, 2025

We're sorry to hear that Meteor Mega Menu wasn't the solution you were looking for on your store.

Thank you for reaching out to our support team. We really do try to provide solutions for each and every merchant. We're glad to have worked with you to solve the issue to the best of our ability.

Again, thank you for giving us the chance to make it right and please don't hesitate if you have any further feedback or need any additional support.

September 14, 2025

I looked over (7 or 8) just about every Menu App, and all of them require you to put many hours into building your menu except Helium. Helium is the only application that builds itself based on your pre-existing menu.
Think about that for a second... The application literally builds your menu! You don't have to lift a finger! All of the other Menu Apps don't even look at your Pre-existing Menu that you have spent days and days building. They all require you to build a New Menu based on their application (horse S!@#) You have to call BS on that, like what the hell were these other developers thinking? Not Helium, they were smart enough to do what no other developers are doing by creating an app that Builds itself based off your old proven menu saving you many many hours if not days in time.

They also took it to the next level...

They decreed that you can use this awesome application without putting a fortune down in order to test but not just test, FULLY USE without limitations. Unlike all of the other Menu Apps that say you can only use it for One Collection, or only 2-Tiers Deep (and if you want 3 Tiers you have to pay - more horse !@#$), Helium allows you to use two of their best Pre-build dynamic Templates (One 2 Tiers deep, One 3 Tiers deep) FULLY without limitations that will build itself off your pre-existing menu ALL FOR FREE!

WHAT DOES THIS ALL MEAN:
This means if you are a NEW SHOPIFY OWNER like myself where your shop is not yet Open, or bringing in any funds, this means joining and becoming Partners with Helium is a NO BRAINER.

It is the old... I'll give you an offer that you can't refuse.

If you're a NEW SHOP OWNER, this is the only Menu Application you need.

LAST POINT:
I had a question that I needed answered by Customer Service fast, Customer Service got over to me, and online with me very quickly and got this question answered.
So those of us who have hand-holding needs like myself, will be happy to know their customer service is with you, and on point.

TinyMax
United States
5 days using the app
Helium replied September 15, 2025

Standing ovation 👏🏼 Kevin, THANK YOU SO MUCH for leaving this review!
Your words are amazing and the team was greatly encouraged to read that our obsession with installation and ease to import existing menus made your life easier. Again, we can't thank you enough for taking the time to leave this thorough review. You made our week 💪🏼

November 14, 2025

I've been dragging my feet for months in updating our menu. I've looked at a bunch of different apps, including installing multiple different ones and was always left wanting a simpler and better answer to getting a beautiful menu setup.

Simply put this is the one app that you absolutely NEED if you want better menus. Shout out to Jakin for helping get some CSS in place to tweak it to perfection!

Thank you for the fantastic app!

Armor Ink
United States
About 14 hours using the app
Helium replied November 15, 2025

Your menu looks amazing! 🤩 Thank you for taking the time to A. reach out to support so we could ( I say "we" but I mean the fantastic Jakin!) get your menu to your liking, and B. for leaving this review! It really does mean the world to our small little band of developers 😊
If you need anything else, don't hesitate to reach out to us, and again, thank you!

August 5, 2025

Very easy to use. Strongly recommend. Switched from Global Mega Menu to this.

Am using the free version and feel guilty for doing so because it is an excellent product.

Blow-By Racing
United States
About 1 month using the app
Helium replied August 5, 2025

Thank you for leaving this review!

Your menu has SO MANY amazing products and different vehicles and it looks great!

Because we love ourselves a pun/dad-joke: we hope your sales keep firing on all cylinders and don't hesitate to reach out to use if you need any help 🛞

November 7, 2025

I have problems when I see my page from a celphone, the menu doesn't load and I can only use the Shopify menu. Is there any way to fix it?

Andes Cycling Concept
Chile
Almost 2 years using the app
Helium replied November 10, 2025

Sorry to hear that you experienced a problem with your menus!

It does sound like you have already been in contact with our support team and the problem was able to be resolved. Don't hesitate to reach out again if there's anything further we can assist with.

Hopefully everything is working well for you now, we do our best to ensure broad compatibly of the app but sometimes things can get missed. We appreciate you working with us to help get the problem corrected.

July 25, 2025

Easy to use. The two free menus are easily customizable and already effective. A must-have !

Attention ! Takes control of the Shopify menu. Additions/modifications must be made in the app

Ludisphere
France
2 days using the app
Helium replied July 25, 2025

Thank you for this review! Yes, we do our best to make things easy to use (you should have heard the design/customer experience meetings when we were making Meteor 🫣).
We appreciate you taking the time to leave this review and thank you for letting us be a part of your Shopify journey 🎒

May 21, 2025

Meteor's mega menu is everything I was looking for, very versatile, easy to use, lots of customizable options--everything under the hood to rev green light and go!

Nice people to work with too! Always there if you have a question. The app itself is very straightforward and easy to use.

I stopped looking as soon as I found it--great great tool!

Bedroom & More
United States
Over 1 year using the app
Helium replied May 27, 2025

This is such an amazing review! 🤩 We really appreciate you taking the time to leave it.
You menu looks really clean and easy to navigate, great job! As you so eloquently put it, we're here when you need us 😊

June 10, 2024

The Meteor Mega Menus app is incredibly easy to use, and the support team is unmatched! from generic support to detailed troubleshooting, they provide quick and effective solutions!

Ardisam Dealer Portal
United States
Over 2 years using the app
Helium replied June 11, 2024

Thank you so much for this review! We're so glad our support team was able to provide you with not only a solution, but that they took the time to troubleshoot your problem.
Thank you again for taking the time to leave this review, and please don't hesitate to reach out if you need anything from us 😎