Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the aesthetics of both mobile and desktop sites, thus improving the shopping experience. It offers a variety of customizable menu templates, supports multi-region items and currencies, and allows direct linking to any Shopify resource. Many appreciate its ease of use, professional look, and dynamic collection previews. The app's responsive customer service and problem-solving abilities are also frequently praised.

December 14, 2023

The menu has been working well so far, and the support has been helpful and responsive. However, there is a drawback: the app is not fully multi-region compatible, as it can only automatically translate exact titles when using the Translate & Adapt app. Nonetheless, overall experience has been great.

Cuzen Matcha
United States
29 days using the app
Helium replied December 18, 2023

Thank you for taking the time to leave this helpful review! 😊
Regarding the multi-region compatibility issue, thank you for your feedback. This is a feature that we're hoping to add in the future 💪🏼

December 21, 2023

I enjoy the ease of using this app. I did have an issue where I had made changes to the navigation menu on the Shopify side after I already had made the Meteor menu. I could not re-import from Shopify, so I had to delete all of the menus and the import the same way as the first time setting up the app. Josiah from Meteor was extremely helpful in pointing this out. Looks like they may work on some integration upgrades in the future.

Wilder Drift
United States
About 5 hours using the app
Helium replied December 27, 2023

It's great to hear that our customer support team was able to clarify the import process.
And yes, we are constantly improving Meteor Mega Menu and your feedback is invaluable to what and how we develop. Thank you for taking the time to tell us how we're doing 😊

Edited May 9, 2023

Change one star to 4 stars
APP is easy to use
But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.

測試
Taiwan
About 2 months using the app
Helium replied May 8, 2023

Hi again 👋 we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it.

Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that) 😊

October 29, 2020

Love that there is a free version that does what I need it too! The interface is a little confusing, but overall I'm satisfied.

Tiny and Snail
United States
Over 1 year using the app
Helium replied November 2, 2020

We appreciate your honest review! Be sure to reach out to our support team if you need any assistance 🤗

July 11, 2016

I'm a total newcomer to the Shopify scene, and was really bummed out when I found out I couldn't use a double dropdown menu on my current theme. I downloaded this app, which was recommended by Shopify and had a little bit of trouble understanding how to implement it with my old navigation menu at first. I reached out to the support team and they were extremely helpful (and patient) while we worked together to transfer my new menu to the bacon app. I would love if it had videos that helped with the set up process, but the photo tutorials are super awesome and helpful. Happy with my experience (:

Candlefish1
United States
10 months using the app
Edited November 5, 2019

The layout is super user-friendly once you play around with it for a few minutes, and the support is even better

Modern Society
United States
9 months using the app
Helium replied November 6, 2019

Thanks for taking the time to leave us a review! We appreciate your business

November 27, 2019

good way to add dropdown menu quickly...................................................................................................................................................................................................................................................................................................................

Dear Serena
Austria
7 days using the app
Edited July 8, 2020

PROS:
- A++ Support
- Clean and nice menu designs.
- Good technical implementation and easy to use
CONS:
- Limited only to 8 templates, even with the most expensive plan
- Existing templates have pretty basic customization options

My Dear Kitty
United States
2 days using the app
Helium replied July 9, 2020

Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊

September 6, 2016

Was suggested to me by a Shopify Expert and is decent but didn't fit my needs. There's another similar paid app I prefer at this time.

www.gottacollectemall.com

Safari Zone
United States
About 9 hours using the app