Metrical Abandonment Survey

Metrical Abandonment Survey

by Metrical, Inc.

One-click surveys to understand why shoppers are abandoning.

3.4 of 5 stars(2 reviews)

Simple Setup

Simply install Metrical, customize where and whom you want to display surveys and you’re all set!

Valuable Feedback

Easily capture feedback from abandoning shoppers with just one click to understand why they’re leaving without making a purchase.

Real-time Reports & Insights

View customers’ responses in real-time. Listen to your customers and improve their experience by reacting to their pain points.

About Metrical Abandonment Survey

Seamlessly capture feedback from abandoning visitors to understand why they are leaving without purchasing.

Set up and start presenting surveys in only minutes.

Select Your Audience

Metrical imports your product listings so you can easily choose where you want to display surveys. Choose where and for whom you want to display surveys.

Capture Feedback

With Metrical, Shopify’s first exit-based, one-click survey, you’ll get real-time feedback from site visitors to answer your most pressing question: Why do people leave my site without purchasing?

Actionable Intelligence

Get real-time survey results in an easy to use report in the admin dashboard.

Media gallery




3.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    50% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    50% of ratings are 1 stars

Most recent reviews

BB's Secret Boutique

I installed this app earlier today to see what I was doing wrong in my shop since I have tons of views but no sales. Within an hour I had my first survey response and another one 30 mins later. This was such a simple app to install and get working. If you want feedback on how to improve your shop I would highly recommend this app.

Tried to install says error missing parameters, app says update so i updated it, then says wont work new thats deleted, please remove the old code asap!