Anmeldelser (725)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 65 % af bedømmelserne er på 5 stjerner
  • 15 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 15 % af bedømmelserne er på 1 stjerner
2. maj 2024

account rapidly (~2 days since creation) suspended for no obvious reason while i was trying to pay my outstanding balance. i was tying up loose ends because i was not satisfied with the way broad matches work and was ending my use of this service.

disapointing service and they made sure to finish with a bang.

Habits Chrétien - Christian Garments
Canada
6 dage bruger appen
Microsoft svarede 6. maj 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

18. marts 2024

I registered an account for the company. I am the owner. Full papers. They locked my account right at the start. It's difficult to use.

Dipo Store
USA
2 måneder bruger appen
Microsoft svarede 19. marts 2024

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

24. januar 2024

Got suspended right after registration. Worst channel ever. And suspension upheld after appeal. Waste of time.

Q & W
Canada
2 måneder bruger appen
Microsoft svarede 26. januar 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

7. marts 2024

I've also got suspended right after registration. Worst app ever. Now I'm under appeal.

JeepUniq
USA
4 dage bruger appen
Microsoft svarede 8. marts 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

26. januar 2024

I've spent hours with Microsoft advertising support but my products not synced as all other channels do. Please contact me and help.

SVE Jewels
Canada
Cirka 21 timer bruger appen
Microsoft svarede 29. januar 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

11. april 2024

Tried unsuccessfully to add a payment method. Used valid information for an active card but it was consistently rejected for not containing valid information. After trying a few times I saw that my account had been suspended for Violation of Egregious Policy.
Ridiculous waste of time although I probably should be happy. A process that starts this screwed up is not promising at all. Don't waste your time.

Slow Turnin Vinyl
USA
Cirka 2 timer bruger appen
Microsoft svarede 15. april 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

12. maj 2024

pas eu de visualité concluente je ne vends absolument rien et je ne génère pas de traffic sur ma boutique en ligne c'est pas normal dutout

One Clic le coin des trouvailles
Canada
3 måneder bruger appen
Microsoft svarede 13. maj 2024

Merci pour vos commentaires. Nous sommes désolés d’apprendre que vous rencontrez des problèmes et nous aimerions vous aider à résoudre ce problème. Veuillez contacter notre équipe de support Microsoft Advertising à l’adresse msftadsappsupport@microsoft.com afin que nous puissions enquêter sur ce problème.

24. maj 2023

After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.

Danger Close Apparel
USA
Næsten 4 år bruger appen
Microsoft svarede 25. maj 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

14. juli 2023

My store wasn't approved within seconds of having the app.... I don't recommend this app at all....

Sonya's Warehouse
USA
Mere end 2 år bruger appen
Microsoft svarede 17. juli 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

30. maj 2023

I have not had any success with this app. I continue to get error server messages and it takes days for support to respond. Once they respond and I respond back its like they don't see my response or do, and choose to state, they have not received a response back and close out the ticket.

VJ Bedazzled Jewelry
USA
Næsten 2 år bruger appen
Microsoft svarede 31. maj 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.