Microsoft Channel

My store wasn't approved within seconds of having the app.... I don't recommend this app at all....

If there was a negative * option this app would rate it. Prepaid the campaign, it wont start all, no flags, no support, no feedback other than an automated bot that you likely see below this review. I can't stress enough the frustration having to deal with this platform. WARNING! Stay clear, you only have so many days on this earth... don't go down this rabbit hole..you will regret every second of it. I do hope some live person at MS does take the time to look over these reviews. "Not Likely" my suspicion is he/she/etc probably still sitting in a cubicle still debugging Win 3.1 and have not opened their email folder in years. So you can gather from my little rant...take it as a public service announcement... Danger,,Danger you'll grow old in this labyrinth... best to warn others and call it a day...Avoid, Live long...and prosper..

We have been unable to get more than 1 product out of our entire catalog published and active, with no warnings or rejected products, and have been unable to generate any sales, despite excellent success with google ads. Not sure what the problem is, but the product sync does not seem to work for us, which is crucial, so our campaigns can only advertise one of our 100+ products.

Wasted a lot of money paying for $20 + per day campaigns that resulted in no sales.

I have not had any success with this app. I continue to get error server messages and it takes days for support to respond. Once they respond and I respond back its like they don't see my response or do, and choose to state, they have not received a response back and close out the ticket.

Horrible! Products Pending forever! One week past, no one product has approved. I have sent message no respond.

ZERO to ABSOLUTELY USELESS App Support. 99% of staff seems to be located in India, don't speak proper ENGLISH, and communicate via canned responses which lead you to nowhere in resolving any issues you might have because they are not understood or cared for in first place. Total waste of time contacting them. Sad to see how "far" Microsoft has come as a company. ProTip: If you check out all the "canned" responses to the negative reviews on here, one should see the pattern off "support and quality of support" for this app rather quickly without having to ever install it. Unfortunately we didn't know better at first.

Never got it to work, Tried even put $25 on ad account it spent it but on what I have no clue since I still months later have products pending a review that said it would take 3 days. Would love to have it fully removed as I don't even know anyone who uses Microsoft browsers

I am writing to express my frustration and disappointment with the Microsoft Shopify app. After being given access to download the app, I was disappointed to find that it does not give me access to the United Kingdom.

As a business owner who relies heavily on the Shopify platform, it is extremely frustrating to be unable to access the Microsoft Shopify app in the UK. I would like to know why this app is not available in the UK and when it is expected to roll out in this region.

Furthermore, I am disappointed that I was given access to download the app without being made aware of its limitations. This has caused a significant waste of time and resources for me and my business.

I would like to register an official complaint and request that you provide a clear explanation for why this app is not available in the UK, and when we can expect to have access to it. I hope that this issue can be resolved as soon as possible to avoid any further inconvenience.

Thank you for your attention to this matter.

This FC'n App does not work. Please someone at Microsoft give 2 FC's. Also, Shopify support wasn't helpful. Probably deflecting back to MSFT.

Tried to connect this app on September 1st 2021, its November 17th 2021. It will not connect to my Microsoft Merchant Center. Microsoft support is terrible. The email exchange is up to 33, not counting the automatic emails you get daily telling you they haven't resolved your issue. Its been exhausting, only FedEx is a worse customer service experience.