Avis (662)
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So my account got suspended immediately after I created the account. I was chatting with one of their teams and she promised to help me out with the platform. She didn't help me at all and I was told that's final. Like I haven't done anything yet. It's really hard to market our businesses these days, they're acting strange. Thank you for not wasting my time
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Doesn't work if your store uses custom policy pages. We are trying to set this up and can't get it done because there's a "checklist" your store must comply with to be able to use the app. One of the requirements is to have a Privacy and Terms policy pages done THROUGH SHOPIFY. We have these as custom pages on our website, and the app won't recognize them. It keeps redirecting us to the native Shopify functionality which we don't want to use.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
The app is available in only the US and Canada. This is pretty poor considering Microsoft's resources.
Thank you for your feedback. I'm sorry that the app isn't currently available in your market. We hope to make this available to you as soon as possible so we can better assist you expand your business presence on our platform. Feel free to reach out to us with any additional questions at msftadsappsupport@microsoft.com.
What I need for my Business is to target Air Force Parents that their Kids are Joining the U.S. Air Force. My Website is af-family-apparel.myshopify.com
This way they can at least look at the Merchandise I have to offer. I do have some advertisement but need more he;p. Thank You Larry
Thank you for your review. I'm glad you were able to get advertisements running, and I wanted to share some additional information about our audience targeting targeting options below:
https://help.ads.microsoft.com/apex/index/3/en/56730
We are happy to help you further if you need more assistance, please email us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
App jerking me around from the start. Does not recognize my MS account, then when I sign up... says I have account that changed something and need to wait for some code... the usual time wasting BS apps have to avoid logic and ease. Stop testing on techies and test on real people!
Thank you for your interest in the Microsoft Advertising app. We're sorry to hear that you are having issues with setting up the app. We understand that this can be quite frustrating and have escalated this to our team to have someone reach out to you shortly. In the meantime if you should have any additional questions please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
easy to use and set up with Shopify. Hopefully, we can get s some sales with the ms ads connection.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.