Avis (728)

Note globale
4,3
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
5 juillet 2021

The app does not work just getting an error code. Contacted support no one ever wrote back. Not worth the time when it won't work and get no support help.

Vancouver Island Lash Supply Co
Canada
8 jours d’utilisation de l’application
Microsoft a répondu 24 août 2021

We really appreciate this feedback, and I'm sorry to hear that you are receiving error messages when using our app. We would really appreciate another opportunity to assist ...

31 mars 2022

This is a haphazard app. It would not import our products into MS Ads, but it sure messed around with our conversion goals. Definitely NOT plug & play. MS pointed fingers at Shopify, when it's MS who coded this app. MS were trying to give us the run-around. We would have none of it and stopped BING advertising instead. Not worth the hassle.

BreadVillage
États-Unis
5 jours d’utilisation de l’application
Microsoft a répondu 1 avril 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out ...

22 décembre 2021

I used this app to promote our product on bing and create campaigns but it does not allow me to create my campaign unless I provide this testimonial about my experience.

Smart Cocoon
Canada
5 jours d’utilisation de l’application
Microsoft a répondu 23 décembre 2021

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out ...

5 octobre 2019

no way to complete the setup via shopify. cannot set target country or default language. at present it is useless

Gladiator Fitness
Australie
14 jours d’utilisation de l’application
Microsoft a répondu 25 octobre 2019

Thank you so much for your interest in the Microsoft Advertising app. It looks like you are in a region we do not support. At this time, this app is only available for U.S. ...

7 mars 2024

I've also got suspended right after registration. Worst app ever. Now I'm under appeal.

JeepUniq
États-Unis
4 jours d’utilisation de l’application
Microsoft a répondu 8 mars 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft ...

19 décembre 2022

I can't even complete registration because it says my country doesn't match. I am a U.S. citizen, located in the U.S., with a registered U.S. business. We both could have made money off this....one star.

House of Diamonti
États-Unis
3 jours d’utilisation de l’application
Microsoft a répondu 20 décembre 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out ...

27 octobre 2020

I waited 2 to 3 weeks while all my products remained "pending". I finally just deleted the app and moved on.

Siarra Cove
États-Unis
9 jours d’utilisation de l’application
Microsoft a répondu 18 novembre 2020

Thank for your feedback! We're sorry to hear that you're having a hard time with setup. We will have someone from our team reach out to you for additional support. In the ...

7 février 2023

I literally opened an account with Microsoft, with a new Shopify store, new domain name, new email address, new everything. Minutes after creating the account it was temporarily suspended. Called about it, put in review, after almost a week and submitting drivers license, business license, and EIN from IRS my account was permanently banned for fraudulent activity in ads that I never got to run.

...

Deals By Alan
États-Unis
3 jours d’utilisation de l’application
Microsoft a répondu 10 février 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out ...

Modifié le 6 octobre 2019

Same problem as everyone else. No way to finish setup. The option to set target country and language within the app is greyed out, so setup can't be completed. No response from the developers when contacted, either.

Well Travelled Walls
Royaume-Uni
8 jours d’utilisation de l’application
Microsoft a répondu 25 octobre 2019

Thank you so much for your interest in the Microsoft Advertising app. It looks like you are in a region we do not support. At this time, this app is only available for U.S. ...

21 septembre 2023

I tried to verify my identity by uploading the Corporation Constitution which is generated by the federal government. You kept saying it was missing the address, which is infact there on page 5.
Then you banned my account for whatever it is that you call "Egregious" violations. All I did was connect my store and submit a federal document.

If you're going to offer a service in Canada, you should, ...

Tiniest Toes
Canada
2 jours d’utilisation de l’application
Microsoft a répondu 22 septembre 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out ...