Omtaler (665)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 64 % av vurderingene er 5 stjerner
  • 15 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 15 % av vurderingene er 1 stjerner
18. oktober 2023

We have been unable to get more than 1 product out of our entire catalog published and active, with no warnings or rejected products, and have been unable to generate any sales, despite excellent success with google ads. Not sure what the problem is, but the product sync does not seem to work for us, which is crucial, so our campaigns can only advertise one of our 100+ products.

Wasted a lot of money paying for $20 + per day campaigns that resulted in no sales.

Marie Sharp's Company Store
USA
Rundt 1 år bruker appen
Microsoft svarte 19. oktober 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

12. mai 2024

pas eu de visualité concluente je ne vends absolument rien et je ne génère pas de traffic sur ma boutique en ligne c'est pas normal dutout

One Clic le coin des trouvailles
Canada
Rundt 1 måned bruker appen
Microsoft svarte 13. mai 2024

Merci pour vos commentaires. Nous sommes désolés d’apprendre que vous rencontrez des problèmes et nous aimerions vous aider à résoudre ce problème. Veuillez contacter notre équipe de support Microsoft Advertising à l’adresse msftadsappsupport@microsoft.com afin que nous puissions enquêter sur ce problème.

3. august 2023

I had all the requirements met and suddenlly my store was rejected without any reasons.
I went to do a thorough inspection on every detail and found nothing at fault.
All that seemed out of place because I am already working on all selling channels
I contacted C.S. Microsoft Channel to find out all solutions possible and nothing worked after all testing and trials performed in 4 long months working on the solution I still end up rejected. Very disappointed

Chuzko Women Fashion
USA
5 måneder bruker appen
Microsoft svarte 4. august 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

8. august 2023

DO NOT USE! MY ACCOUNT WAS BLOCKED AFTER INSTALLING THIS APP! Saw some traction come in from Bing so figured I would check out the Channel. Set up my Microsoft ad account and then connected them. 5 days later checked out how the $50 per day budget was progressing, but upon logging in the account is "closed" and they cant tell me why. Kind of crazy but there are many other apps that I can spend my ad revenue with. - Mid-sized store we ship about 250+ orders per day. On advanced about to upgrade to Plus

AmericanBubbleBoy
USA
12 dager bruker appen
Microsoft svarte 9. august 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

14. juli 2023

My store wasn't approved within seconds of having the app.... I don't recommend this app at all....

Sonya's Warehouse
USA
Over 2 år bruker appen
Microsoft svarte 17. juli 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

21. september 2023

I tried to verify my identity by uploading the Corporation Constitution which is generated by the federal government. You kept saying it was missing the address, which is infact there on page 5.
Then you banned my account for whatever it is that you call "Egregious" violations. All I did was connect my store and submit a federal document.

If you're going to offer a service in Canada, you should, at the very least, familiarize yourself with our documents. This whole process was a massive waste of time.

Tiniest Toes
Canada
2 dager bruker appen
Microsoft svarte 22. september 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

10. juli 2023

Terrible communication. Vague instructions. Horrible experience with little guidance or feedback. Process is convoluted and overly complex compared to other platforms such as Google Adwords.

4Rails.com
USA
19 dager bruker appen
Microsoft svarte 12. juli 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

15. september 2023

nice

APPLINE
USA
28 dager bruker appen
Microsoft svarte 18. september 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

24. mai 2023

After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.

Danger Close Apparel
USA
Nesten 4 år bruker appen
Microsoft svarte 25. mai 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

27. mai 2020

Don't you realize there is a whole world beyond US and Canada? When is this going to be rolled out to the UK or am I missing something?

Glitter Fabric World
Storbritannia
Over 3 år bruker appen
Microsoft svarte 29. juli 2020

Thank you for your interest and feedback in the Microsoft Advertising app. This is not a market that is currently supported at this time, however your feedback is extremely important to us as we're always looking to improve our products. In the meantime if you should have any additional feedback or questions please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.