Microsoft Channel , 632 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 64% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
9 de janeiro de 2024

Hello esteemed authorities,

I became a member of your platform not long ago. Shortly after, I received an email confirming my membership. Due to a busy period, it took me 2-3 days before I had the chance to explore and learn about your platform. When I logged in, I was shocked to find out that my membership had been banned simply because I joined your platform. I was greatly surprised and saddened by the closure of my account just because I signed up to advertise on Microsoft. I reached out to your employee, DONNA, through the support section. I've been trying to explain the situation to her for a week. I explained that I had only signed up, that my membership was approved initially, but then, without even using your platform, it was banned after 2-3 days. I provided all our company documents and other necessary information. However, this person named DONNA didn't read any of my messages; she didn't even see what I had written. All she did was send me standard automated emails. No matter what I did, I couldn't reach her or make her understand my problem. It seemed she was doing everything possible not to help but rather to cause more harm. This situation is distressing.

Until now, we've been officially conducting business in the US, selling products, obtaining approvals from Google and similar social networks, and getting approvals from US banks. But for some reason, we can't get approval from you. This is truly beyond belief. Your support team sends us standard emails without bothering to read our messages. I don't think Microsoft can be such a simple organization. I'm looking for someone who is an expert in this matter and can assist me. I hope this message reaches the right individuals, and my account, closed merely for signing up, is reopened.

Lady Ros
Estados Unidos
2 meses usando o app
Microsoft deixou uma resposta 10 de janeiro de 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

16 de fevereiro de 2024

I have been very happy with the response and help from this channel.

Ask Your Stone Jewelry
Estados Unidos
Aproximadamente 2 meses usando o app
Microsoft deixou uma resposta 19 de fevereiro de 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

22 de abril de 2024

very easy to set up

The Furniture Direct Store
Estados Unidos
2 meses usando o app
Microsoft deixou uma resposta 24 de abril de 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

5 de fevereiro de 2024

I made one sale recently soon after signup.

Sokohewani Ventures
Estados Unidos
22 dias usando o app
Microsoft deixou uma resposta 6 de fevereiro de 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

2 de maio de 2024

account rapidly (~2 days since creation) suspended for no obvious reason while i was trying to pay my outstanding balance. i was tying up loose ends because i was not satisfied with the way broad matches work and was ending my use of this service.

disapointing service and they made sure to finish with a bang.

Habits Chrétien - Christian Garments
Canadá
5 dias usando o app
Microsoft deixou uma resposta 6 de maio de 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

18 de março de 2024

I registered an account for the company. I am the owner. Full papers. They locked my account right at the start. It's difficult to use.

Dipo Store
Estados Unidos
2 meses usando o app
Microsoft deixou uma resposta 19 de março de 2024

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

17 de fevereiro de 2024

very effective sales channel..

Abbeey's Collection
Canadá
2 meses usando o app
Microsoft deixou uma resposta 19 de fevereiro de 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

9 de fevereiro de 2024

Have not used it enough to recommend

Myra’s Miniatures
Estados Unidos
5 meses usando o app
Microsoft deixou uma resposta 12 de fevereiro de 2024

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

13 de fevereiro de 2024

Very easy to setup and very easy to use! Thank you!

eboygifts

EBOYGIFTS
Estados Unidos
18 dias usando o app
Microsoft deixou uma resposta 15 de fevereiro de 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

28 de janeiro de 2024

I would recommend it due to its exceptional service

The CustomLab&Co.
Estados Unidos
Aproximadamente 2 meses usando o app
Microsoft deixou uma resposta 29 de janeiro de 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.