Microsoft Channel , 493 avaliações

My store wasn't approved within seconds of having the app.... I don't recommend this app at all....

Microsoft is probably the worst company they blocked my business for no reason. Saying it was a security issue and then just blocking me after verifying.

The credit card can't be bound, it keeps reporting an error, it keeps cycling through the steps like this.

nice

aucune expérience pour le moment, mais souhaiterais en apprendre plus.
reste ouvert aux informations.

if someone can please contact us because we cannot even get past the sign in page so we cant do anything

I sell handmade candles in Canada. I was instantly banned and it took Shopify developers and support weeks to remove the buggy ad in my Admin. I tried appealing and they said it was permanent. This is an above-board company that is compliant in all ways possible. It's disgusting that a company as large as Microsoft will permanently ban advertisers for their small businesses, with no possibility of recourse or appeal, using AI. Do they not make enough money on SMB's behalf? I guess Candles are quite dangerous.

A really terrible experience. Already having a Microsoft Ads account, I tied signing in. You can not. You have to make a new account, so I did with my existing account. I gained access but Microsoft converted my account to the wrong type of account. Apparently, there are three different kinds of Ads accounts. After several hours with support, my issue was unresolved. A great example of why nobody uses Microsoft products.

As many other businesses Microsoft suspended our AD account 10 minutes after we created it. They gave no reason and when we contacted support they said the decision is final and they cannot give a reason. It is funny because we have verified accounts on almost all other platforms, Google, FB, Tiktok, Twitter, Linkedin, Pinterest and run ads and sell on these platforms It seems like they have a very biased AI that just suspends account and they have no recourse. Even emails sent to support come up with an auto response that Account is suspended but they cannot tell the reason.

ZERO to ABSOLUTELY USELESS App Support. 99% of staff seems to be located in India, don't speak proper ENGLISH, and communicate via canned responses which lead you to nowhere in resolving any issues you might have because they are not understood or cared for in first place. Total waste of time contacting them. Sad to see how "far" Microsoft has come as a company. ProTip: If you check out all the "canned" responses to the negative reviews on here, one should see the pattern off "support and quality of support" for this app rather quickly without having to ever install it. Unfortunately we didn't know better at first.