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WOW! This app is broken. It copied our Google Ads campaign and charged us for that, which we did not authorise, in addition to the campaign we did set up through Microsoft. Then every time we changed the budget for th microsoft campaign it would just create a new campaign and add it to the campaign we changed the budget on; so we were getting charged twice. As such we shut down all Microsoft Ads. And three weeks later the hit us for another $739 (around $3500 at this point) that they say they got from a Google import we never authorized. The best part was that when we contacted Microsoft about it they refused rectify the situation. Their official response was that there was no sign of malicious activity so no refund will be given and that is their blanket policy. Eventually we had to go to our bank to get these fraudulent charges removed.
Thank you for your feedback. I'm sorry that you have been facing issues with the charges on your account. We care a lot about your experience, and would like to better understand the issues you have been experiencing on our platform. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
I used this in setting up my Shopify Store. It took a bit to get everything clear but that was because I was new to Shopify.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I haven't used it yet. My products are still under review for some reason. I would like to advertise here, but something isn't right yet. Not sure who to contact for assistance.
Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you need any assistance or have any questions.
I'm very excited to experience this app to help grow sales. This is known to be a well trusted app. I would highly recommend this app
Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
It’s easier to use than Google but I don’t know if you get the same amount of product exposure as Google
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I used this app to help me do better to market our products to get best quality products and services for low cost.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
La aplicación está bien, pero no me deja sincronizar la cuenta de Google si intento conectar la aplicación de Microsoft con Shopify desde el navegador Mozilla Firefox. En otra situación con Bing places me pasó lo mismo. No funciona con Firefox. Por el resto todo ok
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Useful, free to promote products with.
Simple to set up, not hungry for money, and non disruptive.
Good job.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
They want me to rate the app before my store is approved. I find this typical of how Microsoft opperates.
Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions
I've just installed the app. The installation was seamless. Let's hope for success!! I will let you guys know.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.