Avaliações (707)

Classificação geral
4,3
Número por nível de avaliação
  • 64% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 15% das avaliações são de 1 estrelas
19 de dezembro de 2022

I can't even complete registration because it says my country doesn't match. I am a U.S. citizen, located in the U.S., with a registered U.S. business. We both could have made money off this....one star.

House of Diamonti
Estados Unidos
3 dias usando o app
Microsoft deixou uma resposta 20 de dezembro de 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

7 de fevereiro de 2023

I literally opened an account with Microsoft, with a new Shopify store, new domain name, new email address, new everything. Minutes after creating the account it was temporarily suspended. Called about it, put in review, after almost a week and submitting drivers license, business license, and EIN from IRS my account was permanently banned for fraudulent activity in ads that I never got to run.

Would not recommend.

Deals By Alan
Estados Unidos
3 dias usando o app
Microsoft deixou uma resposta 10 de fevereiro de 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

21 de setembro de 2023

I tried to verify my identity by uploading the Corporation Constitution which is generated by the federal government. You kept saying it was missing the address, which is infact there on page 5.
Then you banned my account for whatever it is that you call "Egregious" violations. All I did was connect my store and submit a federal document.

If you're going to offer a service in Canada, you should, at the very least, familiarize yourself with our documents. This whole process was a massive waste of time.

Tiniest Toes
Canadá
2 dias usando o app
Microsoft deixou uma resposta 22 de setembro de 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

26 de agosto de 2022

App won't important any of my products, they're not even in pending, and it's been three days. This has been a waste of my time.

Simple Life Nutrition
Estados Unidos
2 dias usando o app
Microsoft deixou uma resposta 29 de agosto de 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

22 de junho de 2021

Doesn't let you choose from your number of advertising account. It just auto-selects the first account under your microsoft account. What's the point of this app if I can't even select the right advertising account I want to use?

Homezy
Austrália
2 dias usando o app
Microsoft deixou uma resposta 23 de agosto de 2021

We really appreciate this feedback. I'm sorry to hear that you are facing issues when attempting to connect to your Microsoft advertising account. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

29 de junho de 2021

This app doesn't even work, after setting up everything it constantly fails to launch a campaign. Pointless

Q by QS
Estados Unidos
1 dia usando o app
Microsoft deixou uma resposta 24 de agosto de 2021

We really appreciate this feedback. I'm sorry to hear that you are facing issues when attempting to create campaigns in the your Microsoft advertising app. We would like to understand the issues you are facing better. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

3 de março de 2022

somehow it's seems like Romania is yet again and one more time not on the list of '' supported country list ''

Detailing Auto
Romênia
1 dia usando o app
Microsoft deixou uma resposta 4 de março de 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

30 de dezembro de 2022

If I could give no stars I would! I literally set up my account and the next day it was blocked and denied yet they can't tell me the reasoning for it. I SELL CLOTHES. What could be offensive about that?!?!?!?

Catch A Buzz
Estados Unidos
Aproximadamente 22 horas usando o app
Microsoft deixou uma resposta 2 de janeiro de 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

22 de junho de 2021

This freaking company has declined my Shopify store stating the store is HIGH RISK to other advertising companies/customers. This is ridiculous and it didn't take few seconds to set it up but more like an hour plus 2 hours of trying to fix the issue. Nobody needs this shitty platform/app when you can advertise using FB, Google, Bing, etc. Perhaps this is why this platform/app has such bad reviews and will get more of them coming up. Stay away!!

AMAZING GARDEN
Estados Unidos
Aproximadamente 4 horas usando o app
Microsoft deixou uma resposta 23 de agosto de 2021

Thank you for sharing your feedback with us. I apologize that you've faced some difficulties while using our app. Our Team has been looking at the scenarios you described in your feedback. There have been changes made which should help with the issues you have mentioned.

Moving forward you shouldn't experience the same difficulties with Microsoft Advertising. If there is anything else we can assist with please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

Data de edição: 15 de agosto de 2022

Update: I have contacted their support team through email as suggested below. The answer remains the same - I do not have the right to know the reason. They block your account without any reason. Unfortunately, there is no transparency here. They will tell you that you don't have the right to know the reason.

Nutra Moment
Estados Unidos
Aproximadamente 3 horas usando o app
Microsoft deixou uma resposta 18 de julho de 2022

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.