Microsoft Channel , 631 recensioner

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 64 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 16 % av omdömena har 1 stjärnor
28 februari 2022

A complete waste of time. Countless hours, e-mails and phone calls with Shopify and Microsoft Advertising support. This app has caused my Merchant Account to be suspended, fed incorrect data about my products to Microsoft, and as a result, I am not able to run ads. DO NOT INSTALL THIS APP. It will cause you thousands of dollars in lost sales.

The Gaming Eagle
USA
3 månader användning av appen
Microsoft svarade 1 mars 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

5 mars 2023

So far everything is going well. I have been using Microsoft for sometime now but this is my first to put an advert on it.

Chi General Store
USA
3 månader användning av appen
Microsoft svarade 14 mars 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

10 mars 2023

I really can't rate ap.I just started using it.When I start making ads I'll be able to tell more. Looking forward to it.

BeccaT Merchandise
USA
7 dagar användning av appen
Microsoft svarade 14 mars 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

20 mars 2023

How can I write a review when I'm still trying to set it up?? I'll be happy to write a review once I have the app installed and see how it works.

Faux Real Florals by Yasmin
USA
6 månader användning av appen
Microsoft svarade 21 mars 2023

Thank you for your review and for your feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

12 september 2022

I sell handmade candles in Canada. I was instantly banned and it took Shopify developers and support weeks to remove the buggy ad in my Admin. I tried appealing and they said it was permanent. This is an above-board company that is compliant in all ways possible. It's disgusting that a company as large as Microsoft will permanently ban advertisers for their small businesses, with no possibility of recourse or appeal, using AI. Do they not make enough money on SMB's behalf? I guess Candles are quite dangerous.

Cold Beach
Kanada
3 månader användning av appen
Microsoft svarade 13 september 2022

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

8 november 2022

I used this app to start my first ad campaign. It was a lot of information to try to absorb, but I called customer service and they walked me through it. They were very helpful and patient with my inexperience

Orchid Wellness
USA
3 månader användning av appen
Microsoft svarade 9 november 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

30 november 2022

Thanks for giving an oppurtunity,need to share more customers,kindly make minimum sign in procedures

pawnandqueenpharma
Kanada
3 månader användning av appen
Microsoft svarade 30 november 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

17 mars 2023

Very pleased so far using Microsoft Channel. Let’s see how it will help with my small business. Thank you so much.

Scrumptious-Goodies
USA
6 dagar användning av appen
Microsoft svarade 20 mars 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

11 april 2021

The app isn't working the way it should and you end up just flushing your money. I own several stores and all have same issue. Support is terrible! They use every chance to send you off. I'm a month into having contacted them and they still have their heads in the clouds. The ISSUE: it won't pass Product Type into Microsoft Ads account and it's impossible to categorize products there without it. Can be done manually if you have 10 products, but when you have multiple stores and thousands of products... For a paid product, one that is used by thousands of stores this is beyond unprofessional and unethical.

Medicinal Supplies
USA
2 månader användning av appen
Microsoft svarade 13 april 2021

March 5, 2021
Thank for your feedback! We're sorry to hear that you're not having a great experience with our app. We continue to strive to improve our products and would love to get your feedback to better the experience. We will have someone from our team reach out to you directly. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.

26 augusti 2022

Instalei o app agora , ainda estou testando , mas Já uso a microsoft ads em outras atividade , e aprovo plenamente.

Ofertas e Promoções
Brasilien
6 dagar användning av appen
Microsoft svarade 29 augusti 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.