評論 (728)

整體評分
4.3
各級評分數量
  • 65% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 15% 的評分為 1 顆星
2024年9月3日

Finally got connected it’s a Great day!

Leon Magic Toys
美國
使用應用程式 大約1個月
Microsoft 已回覆 2024年9月4日

Thank you for your positive review. We are glad that you managed to connect! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

2024年5月12日

I have only used it a few times so I'm excited to get it going again!

My Collectables
美國
使用應用程式 大約1年
Microsoft 已回覆 2024年5月13日

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

2024年8月30日

Works easily

Saratoga Maple
美國
使用應用程式 大約2年
Microsoft 已回覆 2024年9月2日

Thank you for your positive review! We are very glad to see you like the app so much and that you are finding it easy to work with. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

2024年7月9日

I wish I can give 0 to this channel. none sense!! greedy !!! they offer the free listing tab, and when i click on it, I don't see my products. this channel is strange and useless. what a shame

Allmartdeal
美國
使用應用程式 接近4年
Microsoft 已回覆 2024年7月10日

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

2024年3月14日

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected.

Can anyone tell me if this is still being integrated or perhaps I have a bug?

SoftwareCW
美國
使用應用程式 大約1年
Microsoft 已回覆 2024年3月15日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

編輯時間:2024年7月9日

Update: I have now spent several hours appealing and calling support. They don't have any real people that work in the department. I would watch out for this app because they are taking a copy of your entire product catalog before they have even verified the account, and in my case they will not even get me a person to talk to. I feel like my data has been stolen from me and there is no one to talk to. I'm not sure what is going on with this app.

I setup everything and followed the directions exactly. Right after the account is setup I get an email saying the account is suspended and blocked for unusual activity... This is before I have even done anything at all other than to add a credit card to the account. It says that 1,000 plus variants are submitted and pending but if I click on anything in the account it says my access is blocked. I submitted some kind of appeal not sure what it was where it asked for my business documents. I get a response from support suggesting it will take 10 business days. This is just a time waster. Use Google Shopping and don't waste your time. The support wasted another 20 minutes without any result or changes. I will update my review if and when I can get the products to show up. I have no idea why they would do this when I followed the directions each step exactly! I also had a personal merchant account that I can access under my account without any problems. I am a shopify store with your Microsoft app... what in the world is the problem?

Adventure Parts, LLC
美國
使用應用程式 大約1個月
Microsoft 已回覆 2024年7月8日

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

2024年4月15日

Had lots of support! Especially from Imanuel.

Hem Healer
美國
使用應用程式 3年多
Microsoft 已回覆 2024年4月17日

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

2024年9月23日

This app is very easy to setup.

Lacatang Shop
美國
使用應用程式 7天
Microsoft 已回覆 2024年9月25日

Thank you for your positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

2024年8月1日

This app is beyond garbage. I prefer Google, but figured I would give Microsoft a try and this app does not integrate well with Shopify whatsoever. Literally every button that was clicked would cause the app to crash. I tried to run an ad campaign and input my card and it crashed 5x in a row, which led to my account being locked. I tried to unlock my account by submitting my ID and the upload crashed several times in a row. Then they suspended my account and said we were being "suspicious." Yeah, not thanks. I will keep my advertising on Google and Facebook.

Dope Headwear
美國
使用應用程式 25天
Microsoft 已回覆 2024年8月5日

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

2024年9月17日

Apenas inicio y espero que sea de gran utilidad

Cositas de MariaE
加拿大
使用應用程式 5個月
Microsoft 已回覆 2024年9月19日

Thank you for your positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.