Microsoft Channel , 625 reviews

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, making it ideal for new businesses on a budget. They value the smooth product sync feature and seamless Shopify integration. The app's quick item listing, Microsoft ad running, and product tagging and promotion capabilities are also praised. Merchants commend the customer service for its readiness to assist and have reported a boost in sales after using the app. It's recommended for its ease of use and potential to reach a wider audience.

February 10, 2020

The app doesn't transfer the product types to source by categories. It is very inconvenient to have to manually add custom labels to categories the inventory.

RemarKable101
United States
6 months using the app
Microsoft replied February 27, 2020

Thank for your review! Unfortunately our app requires merchants to categorize their own inventory as each merchant may want to categorize their products a little differently from one to another. Filters may be another great alternative to look into using when looking show specific types of products in your campaigns. If you should have any additional questions, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 20, 2023

How can I write a review when I'm still trying to set it up?? I'll be happy to write a review once I have the app installed and see how it works.

Faux Real Florals by Yasmin
United States
6 months using the app
Microsoft replied March 21, 2023

Thank you for your review and for your feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

December 30, 2022

Don't know yet, just started using it - until then I cannot give an opinion about the product.

Soul Trading Company
United States
5 months using the app
Microsoft replied January 2, 2023

We appreciate your feedback. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

February 28, 2023

it ok thank you. i have not yet had anyone order but i will let you know if i get any thank you .''''''''''''''''''''

Juniper,s galaxy
United States
4 months using the app
Microsoft replied March 14, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this

March 26, 2023

Tells me a have my products active but screen says there is an issue. Very confusing trying to get it all to work with not a lot of support.

The Grouchy Princess
United States
3 months using the app
Microsoft replied April 6, 2023

Thank you for your review and for your feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 26, 2023

It was not easy for me to set up. I am not sure what I was doing.

Homiefy
United States
About 1 month using the app
Microsoft replied April 6, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this

December 25, 2022

LEARNING this new experience Microsoft Channel has to offer. I look forward in reviewing your channel.

OFFICIAL MADUKES PRESENTS
United States
25 days using the app
Microsoft replied January 2, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

October 6, 2021

Not sure there is any other way to make contact with this app other than writing a review. I have sent two emails for assistance. I have a MS account and Merchant account. I tried to setup but see no way to connect my merchant account. No one has responded. I don't even know if the app works as i can't even get it setup. I have used previous apps to connect my merchant account.

Our Life Store
United States
12 days using the app
Microsoft replied October 6, 2021

Thank you for your review. I'm currently looking into the issue you have described, and will get back to you as soon as possible. In the meantime, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

March 10, 2022

It's too soon to say. I've only just installed in and I am still trying to work my way around setting it up.

shop.comsec.ie
Ireland
7 days using the app
Microsoft replied March 10, 2022

Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

December 23, 2022

good good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good good

AmazingSeries
Canada
5 days using the app
Microsoft replied January 2, 2023

We appreciate your feedback. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.