Microsoft Channel , 600 reviews

Overall rating
4.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and reliable product syncing. They find its advertising features beneficial, often leading to increased sales. The customer service is noted as responsive and helpful. The app is also praised for its easy installation and setup, making it accessible for beginners.

Edited November 21, 2023

It’s easier to use than Google but I don’t know if you get the same amount of product exposure as Google

Lilly Boulogne’
United States
14 days using the app
Microsoft replied November 13, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 14, 2023

It was one of the simplest apps to use and integrate with Shopify.

Morningstar Media
United States
About 2 months using the app
Microsoft replied October 16, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 1, 2023

Do you still need to install a UET tag to track regular campaign ads? Or does this app setup all the conversion tracking needed?

Earrings by Emma
United States
8 months using the app
Microsoft replied September 5, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 1, 2023

The setup was a bit difficult, but the functions of the app was well worth it. Not only I got free listing on the Bing Shopping tab but I also able to run Microsoft ads as well.

Ecopify
United States
8 months using the app
Microsoft replied August 2, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Edited September 30, 2023

My shop keeps getting rejected because of a "privacy policy" issue. I had no idea what that could mean. So, I contacted a rep, and they told me what needed to be changed so I did. Got a re-review of my shop and it then got rejected again for a privacy policy issue. I just give up and won't bother Microsoft at all.

Update 9/30/2023: My experience with Microsoft channel has been smooth and trouble-free. I updated all my legal information, such as privacy policy, tos, refunds & exchanges etc, and everything has been working well. I wish it continues like this.

Arcane Arcadia
United States
4 months using the app
Microsoft replied March 30, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue.  Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this. 

April 4, 2023

easy set up and good coverage worldwide highly recommend it to anyone that needs exposure on any of there products or platforms also good in meeting people

Iron Horse
United States
9 months using the app
Microsoft replied April 5, 2023

Thank you for your review! We're glad you're enjoying the app and are finding it useful.  If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 25, 2023

Just started but looking forward to a great experience with Microsoft. I am exploring all available options and excited to finally have a store up and running.

Tab's Deals
United States
5 months using the app
Microsoft replied April 6, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 14, 2023

Just installed but so far so good, I hope this brings more traffic to my website and I can gain some sales, already started an advertising campaign. Need to get some sales working on this day and night for two months and still no sales.
Google has let a BOT determine my fate, and has been imposable to get going MS has so far been a breeze.

Lucky-Duck Deals
Canada
25 days using the app
Microsoft replied June 14, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

February 7, 2024

Very easy to set up I sure would recommend it

VMB VIP COSMETICS STORE
United States
Microsoft replied February 9, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

April 18, 2023

Though it takes a while before I get connected with the app, I understand with your strict account verifications. Aside from that, its great to be here now. Thank you.

Chilet’s Creations
United States
2 months using the app
Microsoft replied April 18, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.