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2024년 11월 5일

I choose this App because I wanted to import a GoogleSHOPPINGAd (not a "normal" one) to my new Bing Merchant Center.

It didn't work. I tried the support chat, left my e-mail-address and got an answer. Meanwhile I have send a screenshot with further information about my concern, but I have no response.

Although this app is free - if it doesn't work, it's not worth it, sorry

wasserundoel
독일
앱 사용 기간 11일
답글 Muzaara개 2024년 11월 7일

Thank you for sharing your feedback, and we’re sorry to hear about your experience.

To clarify, the Musarra app isn’t designed to import Google Shopping feeds into Microsoft Merchant Center. Microsoft offers a built-in Import feature within their platform, which simplifies this process and ensures a more seamless integration.

We apologize for any confusion and for the delay in response. Our team is here to assist with any further questions you may have about setting up your Microsoft account. We appreciate you giving our app a try and are always working to improve our support experience.

2023년 9월 7일

Not working and of course since is free with no support ...I chose another APP instead. Since May till Sept the feed wasn't populating the Merchant..maybe I am not technical but should be automatically processed

Cosmetics Tenerife®
스페인
앱 사용 기간 4개월
답글 Muzaara개 2023년 9월 8일

Hi
Sorry to hear this, we don’t have a record of your support request, please contact us at hello@muzaara.com and we will be happy to help

Thanks again for your review and feedback

2023년 6월 13일

Not working! and there's no support as well! You can't sync your products. It is keep saying Sync but.... Waste of time.

Petfinity
오스트레일리아
앱 사용 기간 대략 1개월
답글 Muzaara개 2023년 6월 13일

Hi
Sorry to hear you are having issues
I have checked our support system and can’t find any details of your support request
Please send some details to hello@muzaara.com and we will be happy to help you get up and running with Microsoft ads

Thanks

2022년 8월 18일

Would not connect to our ad account. Tried disconnecting and reconnecting but didn't work. We were logged into the ad account on another tap.

Rounton Coffee Store
영국
앱 사용 기간 9분
답글 Muzaara개 2022년 8월 18일

Hi
Sorry you had trouble connecting your account, we offer free support and have no record of you reaching out to us, please feel free to reach out to hello@muzaara.com with some more details and we will be happy to help you get your ad account connected to the app.

Thanks

2021년 4월 17일

unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908.

Minifig Max
오스트레일리아
앱 사용 기간 6분
답글 Muzaara개 2021년 4월 19일

Hi
Thank you for your feedback, we have updated the app and this error is now resolved.

Thanks