Avis (1 158)

Note globale
4,6
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
2 mars 2026

I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/

Pakks
Australie
4 mois d’utilisation de l’application
Microsoft Clarity a répondu 19 avril 2026

Hi Pakks!

This should be resolved now.

19 février 2026

We have an automatic popup message encouraging visitors to sign up for our email newsletter (which is a very commonly used feature of most websites). This simple popup makes the data basically unusable, both heatmaps and recordings. It is very frustrating. Also the site content is all garbled and unreadable in the recorded sessons.

MARVIS
Japon
6 mois d’utilisation de l’application
10 mars 2026

An error always happend. Installed and uninstalled time and time again. After pre-installed, when click the "Send conformation email" the red error"Project link request failed. Please try again" always there.
Send email and submitted form for customer service, but no answer.

InfinityDress.com
R.A.S. chinoise de Hong Kong
26 jours d’utilisation de l’application
14 avril 2026

That there's no support available. I've repeatedly emailed microsoft to help me set up the brand agent. I get zero response.

So mind you, the recordings are okay - hence the 2 stars, but engaging with microsoft to be a beta tester to improve THEIR product is not possible. I just get ignored..

Yarn Atelier
Royaume-Uni
10 jours d’utilisation de l’application
27 janvier 2026

Amazing, I had this app working in the background for a while, I forgot it was there. I needed some insight into why my site was getting thousands of visitors and no sales. someone told me to install the app, and lo and behold it was already installed and gave me some valuable insights

Maximum Beauties
États-Unis
Environ un mois d’utilisation de l’application
17 février 2026

Needs work good app love that its free love the concept but the menus are finicky its glitchy hard to navigate overall could massively improve especially through Shopify on mobile and mobile apps Overall solid for traffic will continue to use for my storefront

Wyld Jace Co
États-Unis
5 jours d’utilisation de l’application
7 février 2026

実際の行動を追跡していて、新しくどのように改善したら良いのか?どういう人が来ているのかがわかった

LOWBAL STORE
Japon
5 jours d’utilisation de l’application
1 février 2026

o app ajuda muito, mas ainda tem muito a melhorar na questão de gravações de sessões... a maioria delas não filma direito, aparece muito bug de carregamento da gravação... acaba não mostrando de fato se é a sessão de usuário no site que está com problema ou o app que está com bugs. Isso não ocorre em outros apps que gravam sessões, então é algo recorrente com o Clarity

Juelic
Brésil
6 jours d’utilisation de l’application
15 avril 2026

性能不错。但是需要通过一段较长时间的使用,才能理解功能。

Litones
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
6 mars 2026

It's more user-friendly than other tools out there. Cannot A/B test with it though.

Simify
Australie
3 mois d’utilisation de l’application